fix problems on FFB, First Financial Bank [iphone]

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—— Run into issues on FFB, First Financial Bank? Get help pending when official support gets back to you!

FFB, First Financial Bank
Info:
company: First Financial Bank (AR)
: https://www.ffb1.com/about-us/contact-us.html
: www.ffb1.com
Chat with our AI-based FFB, First Financial Bank Support
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Login issue

FFB, First Financial Bank does not save login information

Fix: 1. Enable AutoFill: Go to Settings > Passwords & Accounts > AutoFill Passwords and ensure that it is enabled for the FFB app. 2. Check App... ⇲

FFB, First Financial Bank fails to recognize user credentials

Fix: 1. Reset Password: If the app fails to recognize your credentials, use the 'Forgot Password' feature to reset it. 2. Clear App Cache: Go to... ⇲
 
Network issue

frequent maintenance downtimes

Fix: 1. Check Maintenance Schedule: Look for any announcements within the app or on the bank's website regarding scheduled maintenance times. Pla... ⇲
 
Payments issue

unable to transfer money

Fix: 1. Check Account Limits: Ensure that you are within any transfer limits set by the bank. Check your account settings for any restrictions.... ⇲

inability to view pending charges

Fix: 1. Refresh the App: Pull down on the screen to refresh the account information. This can sometimes update pending transactions. 2. Check Ac... ⇲
 
Bugs issue

error messages during usage

Fix: 1. Note the Error Message: Take a screenshot of the error message and search for it online or in the app's help section for specific trouble... ⇲
 
Slow issue

poor performance during peak hours

Fix: 1. Try Off-Peak Hours: If possible, try to use the app during non-peak hours when server load is lower. 2. Clear Background Apps: Close oth... ⇲
 
Security issue

repeatedly asks for security questions

Fix: 1. Update Security Settings: Go to the app settings and check if there is an option to adjust security question settings. 2. Clear App Data... ⇲
 
Freezing issue

FFB, First Financial Bank locks up on startup

Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom on newer models) and swipe up on the FFB app to close it. Th... ⇲
 
Support issue

unresponsive customer support

Fix: 1. Use Alternative Contact Methods: If the app's support is unresponsive, try reaching out via the bank's website or social media channels f... ⇲
 
Compatibility issue

inconsistent functionality across devices

Fix: 1. Ensure All Devices Are Updated: Make sure that the FFB app is updated to the latest version on all devices. 2. Check Device Compatibilit... ⇲
 
Registration issue

difficulties with online account setup

Fix: 1. Follow Step-by-Step Instructions: Carefully follow the setup instructions provided in the app or on the bank's website. 2. Use a Differe... ⇲
 
Account issue

limited visibility of account information

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates may improve visibility of account information. 2. Check A... ⇲
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 what users are saying
Good experience
92.7%

Bad experience
4.8%

Neutral
2.6%

~ from our NLP analysis of 1,367 combined software ratings.

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First Financial Bank Mobile

 Private Data FFB, First Financial Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics