fix problems on Tado° [iphone]

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—— Run into issues on Tado°? Get help pending when official support gets back to you!

tado°
Info:
company: tado°
: https://support.tado.com/
: www.tado.com
Chat with our AI-based tado° Support
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Glitches issue
Home mode activation is inconsistent

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services, ensure that location servi...

 
Customization issue
No option for heat+cool mode

Fix: 1. Check your thermostat compatibility: Ensure that your tado° device supports heat+cool mode. Refer...

Cannot create individual room names for thermostats

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as this feature may have b...

 
UI issue
Too many taps required to change settings

Fix: 1. Create shortcuts: If the app allows, set up quick access shortcuts for frequently used settings....

App not intuitive for adding devices

Fix: 1. Follow the in-app guide: Most apps have a setup guide for adding devices. Follow the prompts care...

 
Compatibility issue
No Siri shortcuts available

Fix: 1. Check for app updates: Ensure you have the latest version of tado° as Siri shortcuts may be inclu...

Multiple-homes integration not available

Fix: 1. Check app settings: Go to the settings in the tado° app to see if there is an option to add multi...

 
Settings issue
Child lock function missing

Fix: 1. Use device restrictions: Go to Settings > Screen Time > Content & Privacy Restrictions. You can s...

 
Freezing issue
App stuck on start screen

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom) and swipe up on the...

 
Network issue
Connection issues after vacations

Fix: 1. Check Wi-Fi settings: Ensure your home Wi-Fi is functioning properly and that the tado° device is...

 
Payments issue
In-app purchase required for full functionality

Fix: 1. Review subscription options: Go to the app settings and check if there are any subscription plans...

 
Notifications issue
Notifications for promotions are annoying

Fix: 1. Adjust notification settings: Go to Settings > Notifications > tado° and adjust the notification...

 
Bugs issue
Some key features are broken

Fix: 1. Update the app: Ensure you are using the latest version of tado° as updates often fix bugs and br...

 
Updates issue
Frequent updates cause instability

Fix: 1. Disable automatic updates: Go to Settings > App Store and turn off 'App Updates' to prevent autom...

 
Permissions issue
Limited access control for other users

Fix: 1. Review user settings: Go to the app settings and check if there are options to manage user permis...

  Have a specific unlisted Problem? resolve your issue below:
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 what users are saying
Good experience
88.3%

Bad experience
6.8%

Neutral
4.9%

~ from our NLP analysis of 734 combined software ratings.

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 Private Data tado° collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Auto-Assist - Monthly Plan: $3.99 For even more convenience
  2. Auto-Assist - Monthly Plan: $3.99 For even more convenience
  3. Auto-Assist - Yearly Plan: $29.99 For even more convenience
  4. Auto-Assist - Yearly Plan: $29.99 For even more convenience
  5. Auto-Assist - Yearly Plan: $29.99 For even more convenience
  6. Auto-Assist - Monthly Plan: $2.99 For even more convenience
  7. Auto-Assist - Monthly Plan: $3.99 For even more convenience
  8. Auto-Assist - Monthly Plan: $3.99 For even more convenience
  9. Auto-Assist - Yearly Plan: $29.99 For even more convenience
  10. Auto-Assist - Yearly Plan: $29.99 For even more convenience