fix problems on KSU [iphone]

—— Run into issues on KSU? Get help pending when official support gets back to you!

KSUMobile

Info:

company: Kent State University

: http://www.kent.edu/ksumobile

: www.kent.edu

Chat with our AI-based KSU Support

🛠️ Common KSU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

schedule not accessible

Fix: Check if the app has the latest updates installed. Go to the App Store, search for KSUMobile, and tap 'Update' if available. Sometimes, issu... ⇲

impossible to navigate back to app

Fix: Use the home button or swipe up from the bottom of the screen (for iPhones without a home button) to return to the home screen, then tap the... ⇲

slow login times

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the login speed improves. Sometimes, a weak c... ⇲

UI issue

multiple taps required for actions

Fix: Familiarize yourself with the app's layout and features. Sometimes, understanding the app's design can help you navigate more efficiently an... ⇲

clunky navigation

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the navigation can help you feel more comfortable and r... ⇲

outdated design

Fix: Check for updates in the App Store. Developers often release updates that include design improvements and new features. OR Provide feedba... ⇲

email link redirects to browser

Fix: Check your email settings within the app. Some apps allow you to set default email clients. Ensure that KSUMobile is set to use your preferr... ⇲

poorly optimized campus map

Fix: Try zooming in and out on the map to see if it improves clarity. Sometimes, maps can appear cluttered or unclear at certain zoom levels. O... ⇲

inconsistent UI elements

Fix: Take note of the specific UI elements that are inconsistent and check if there are any updates available for the app that may address these... ⇲

Bugs issue

bus tracking not functional

Fix: Verify that location services are enabled for KSUMobile. Go to Settings > Privacy > Location Services, and ensure that KSUMobile is set to '... ⇲

Crashes issue

KSU crashes frequently

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Compat... ⇲

crashes when accessing maps

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and check that KSUMobile is allowed... ⇲

Slow issue

laggy performance

Fix: Close any other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom) and swipe up on a... ⇲

Customization issue

lack of vegetarian options in dining

Fix: Check the dining section of the app for any filters or categories that may help you find vegetarian options more easily. OR Consider reac... ⇲

Network issue

server issues during high traffic

Fix: Try accessing the app during off-peak hours when server load may be lower. This can help you avoid issues during high traffic times. OR C... ⇲

Compatibility issue

not optimized for iPhone 5

Fix: Check if there is a specific version of the app for older devices. Sometimes, developers release versions that are more compatible with olde... ⇲

not a true iPad app

Fix: Use the iPhone version of the app on your iPad. While it may not be optimized, it can still function on the device. OR Check if there are... ⇲

Features issue

missing features like KSU email

Fix: Check if there are any settings within the app that allow you to link or access your KSU email. Sometimes, features are hidden in settings m... ⇲

Notifications issue

needs push notifications for email

Fix: Check the app settings to see if there is an option to enable push notifications for email. This can often be found in the settings menu of... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

57.1%

Bad experience

42.9%

Neutral

0.0%

~ from our NLP analysis of 14 combined software ratings.

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Private Data KSU collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics