fix problems on PixBook [iphone]

—— Run into issues on PixBook? Get help pending when official support gets back to you!

PixBook: Photo Book Creator

Info:

company: PlusMinusOne, Inc.

: https://www.pixbooks.co/

: www.pixbooks.co

Chat with our AI-based PixBook Support

🛠️ Common PixBook Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PixBook crashes during photo selection

Fix: 1. Restart the app: Close the PixBook app completely and then reopen it. This can clear temporary glitches that may cause crashes. 2. Update... ⇲

checkout process fails

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that... ⇲

Bugs issue

poor print quality

Fix: 1. Check photo resolution: Ensure that the photos you are uploading are of high resolution. Low-resolution images can lead to poor print qua... ⇲

long shipping times

Fix: 1. Check shipping options: Review the shipping options available during checkout. If there are expedited shipping options, consider selectin... ⇲

inconsistent order fulfillment

Fix: 1. Double-check order details: Ensure that all order details are correct before finalizing your purchase to avoid fulfillment issues. 2. Kee... ⇲

UI issue

photos and text cut off

Fix: 1. Adjust layout settings: Before finalizing your book, check the layout settings for each page. Ensure that photos and text are within the... ⇲

PixBook interface can be confusing

Fix: 1. Explore tutorials: Look for any tutorials or guides within the app that can help you understand how to navigate the interface more effect... ⇲

Support issue

no customer support response

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website. Many common issues are addressed there. 2. Us... ⇲

no contact information available

Fix: 1. Explore the app: Check the app's settings or help section for any contact information or support links that may not be immediately visibl... ⇲

Syncing issue

drafts are lost

Fix: 1. Save drafts frequently: Make it a habit to save your work frequently while creating your photo book to avoid losing progress. 2. Check fo... ⇲

Customization issue

PixBook lacks customization options

Fix: 1. Explore all features: Go through all the available features in the app to ensure you are utilizing all customization options that may be... ⇲

Payments issue

payment errors with multiple cards

Fix: 1. Verify card details: Double-check that all card information is entered correctly, including the card number, expiration date, and CVV. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.1%

Neutral

3.1%

Bad experience

2.8%

~ from our NLP analysis of 750 combined software ratings.

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Private Data PixBook collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics