fix problems on BravoVa [iphone]

—— Run into issues on BravoVa? Get help pending when official support gets back to you!

BravoVa

Info:

company: Bravo S.A.

: https://bravo.com.do/conocenos/

Chat with our AI-based BravoVa Support

🛠️ Common BravoVa Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot add international credit cards

Fix: Check if your international credit card is supported by BravoVa. Some apps only accept cards from specific countries or banks. If your card... ⇲

Long wait times for orders

Fix: Check the estimated delivery times provided in the app before placing an order. If the wait time is longer than expected, consider placing y... ⇲

Customization issue

Inability to leave delivery notes

Fix: Look for a section in the app where you can add special instructions or notes during the checkout process. If this feature is not available,... ⇲

No option to substitute items in cart

Fix: Check if there is a feature in the app settings that allows for substitutions. If not, consider manually checking the availability of items... ⇲

Support issue

Poor customer service response

Fix: Utilize the in-app support feature if available, as it may provide quicker responses than email. Be clear and concise in your inquiries to f... ⇲

Crashes issue

BravoVa crashes when adding payment method

Fix: Try clearing the app's cache and data. Go to your iPhone settings, find BravoVa in the app list, and select 'Clear Cache' or 'Reset'. This c... ⇲

Compatibility issue

Inconsistent product availability

Fix: Regularly check the app for updates on product availability, as stock levels can change frequently. You can also follow the app's social med... ⇲

No option for online orders outside delivery zone

Fix: If you are outside the delivery zone, consider using a delivery service that can pick up your order and deliver it to your location. Some ap... ⇲

Delivery area limitations

Fix: If you frequently order from areas outside the delivery zone, consider using a friend's address within the zone for delivery, if possible.... ⇲

Account issue

Requires personal identification for account creation

Fix: If you are uncomfortable providing personal identification, check if there are alternative verification methods available, such as using a p... ⇲

Payments issue

No refund for canceled orders

Fix: Before placing an order, review the app's cancellation and refund policy to understand the terms. If you need to cancel, do so as soon as po... ⇲

Bugs issue

Missing receipts despite request

Fix: Check your email spam or junk folder for the receipt, as it may have been filtered there. Ensure that the email address linked to your accou... ⇲