fix problems on Eargo [iphone]

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—— Run into issues on Eargo? Get help pending when official support gets back to you!

Eargo
Info:
company: Eargo
: https://help.eargo.com
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Account issue

Requires account creation

Fix: 1. Use a temporary email: If you are concerned about privacy, consider using a temporary email service to create an account. This allows you... ⇲
 
Network issue

Poor connectivity

Fix: 1. Move closer to your Wi-Fi router: If you are using Wi-Fi, being closer to the router can improve connectivity. Avoid physical obstruction... ⇲
 
Settings issue

Lacks visual tools for settings

Fix: 1. Explore the app's settings menu: Navigate through the app to familiarize yourself with available settings. Sometimes, visual tools may be... ⇲
 
UI issue

Apply button unresponsive

Fix: 1. Restart the app: Close the app completely and reopen it. This can resolve temporary glitches that may cause buttons to become unresponsiv... ⇲

Mediocre user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation and features better, which may impro... ⇲
 
Updates issue

Lost configurations after update

Fix: 1. Reconfigure settings: After an update, you may need to manually re-enter your settings. Take note of your previous configurations if poss... ⇲

No clear instructions for updates

Fix: 1. Check the app's settings: Sometimes, update instructions can be found within the app itself under settings or help sections. 2. Look for... ⇲
 
Performance issue

Inconsistent performance

Fix: 1. Clear app cache: Offload the app as mentioned earlier to clear any corrupted data that may be causing performance issues. 2. Close backgr... ⇲
 
Audio issue

Difficult to discern volume changes

Fix: 1. Use visual indicators: If the app has a volume slider, try to use it visually to gauge changes. If not, consider using external volume co... ⇲

Feedback noise

Fix: 1. Adjust microphone settings: Check if the app has settings to adjust microphone sensitivity or noise cancellation features. Lowering sensi... ⇲
 
Battery issue

Battery life issues

Fix: 1. Check battery usage: Go to Settings > Battery to see which apps are consuming the most power. If Eargo is using excessive battery, consid... ⇲
 
Crashes issue

Eargo crashes

Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often fix stability issues. 2. Free up storage: Go to... ⇲
 
Support issue

Slow customer support

Fix: 1. Use self-help resources: Check the Eargo website for FAQs, user manuals, or troubleshooting guides that may address your issue without ne... ⇲
 
Login issue

Complicated login process

Fix: 1. Use a password manager: Consider using a password manager to store and autofill your login credentials, making the process easier. 2. Sim... ⇲
 
Customization issue

Limited customization options

Fix: 1. Explore all settings: Go through the app's settings thoroughly to ensure you are not missing any customization options that may be availa... ⇲
 
Syncing issue

Inability to sync devices

Fix: 1. Check Bluetooth settings: Ensure Bluetooth is enabled on your iPhone and that your Eargo devices are in pairing mode. Go to Settings > Bl... ⇲
 
Bugs issue

Unresponsive app features

Fix: 1. Restart the app: Close the app completely and reopen it to see if the features become responsive again. 2. Check for updates: Ensure you... ⇲

Lack of bug fixes

Fix: 1. Keep the app updated: Regularly check for updates in the App Store to ensure you have the latest bug fixes and improvements. 2. Document... ⇲
 
Payments issue

High cost for replacements

Fix: 1. Explore warranty options: Check if your Eargo devices are still under warranty, which may cover replacement costs. 2. Look for discounts... ⇲
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 what users are saying
Bad experience
48.8%

Good experience
39.0%

Neutral
12.2%

~ from our NLP analysis of 82 combined software ratings.

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 Private Data Eargo collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics