fix problems on EL Range [iphone]

—— Run into issues on EL Range? Get help pending when official support gets back to you!

EL Range

Info:

company: Swarovski Optik KG

: https://www.swarovskioptik.com/at/en/hunting/service/contact

: www.swarovskioptik.com

Chat with our AI-based EL Range Support

🛠️ Common EL Range Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EL Range crashes frequently

Fix: 1. Restart the app: Close the EL Range app completely by swiping it away from the app switcher. Then, reopen it to see if the issue persists... ⇲

Unable to add non-Swarovski rifle scopes

Fix: 1. Check compatibility: Ensure that the non-Swarovski rifle scopes you are trying to add are compatible with the EL Range app. Refer to the... ⇲

UI issue

Scope selection list is blank

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the scope selection list. 2. Check for updates: Ensure the app is upd... ⇲

Bugs issue

EL Range erases all ballistic data

Fix: 1. Backup data: Regularly back up your ballistic data by exporting it if the app has that feature. This way, you can restore it if it gets e... ⇲

Customization issue

Limited to three rifle profiles

Fix: 1. Optimize profiles: Review your existing profiles and delete any that are not in use to free up space for new ones. 2. Use a different ap... ⇲

Settings issue

No manual brightness adjustment option

Fix: 1. Adjust device brightness: Go to Settings > Display & Brightness on your iPhone and adjust the brightness there. This will affect all apps... ⇲

EL Range does not allow changing zero measurements

Fix: 1. Check settings: Navigate to the settings or configuration section of the app to see if there is an option to change zero measurements. 2... ⇲

Syncing issue

Inability to sync with new iPhone

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Re-pair the device: If you have previously pai... ⇲

Compatibility issue

EL Range does not support Kestrel pairing

Fix: 1. Check compatibility: Verify that your Kestrel device is compatible with the EL Range app. Refer to the app's documentation for supported... ⇲

EL Range limits functionality of binoculars

Fix: 1. Check compatibility: Ensure that your binoculars are compatible with the EL Range app. Refer to the app's documentation for supported dev... ⇲

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