fix problems on OLIO [iphone]

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—— Run into issues on OLIO? Get help pending when official support gets back to you!

OLIO
Info:
company: Olio Exchange Limited
: https://help.olioapp.com
: olioapp.com
Chat with our AI-based OLIO Support
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Notifications issue

Notifications do not clear

Fix: Try toggling the notification settings off and on. Go to Settings > Notifications > OLIO, and turn off 'Allow Notifications', wait a few sec... ⇲

Repetitive notification prompts

Fix: Adjust your notification settings in the app. Go to Settings > Notifications > OLIO and customize which notifications you want to receive to... ⇲
 
Permissions issue

Inconsistent photo upload permissions

Fix: Check the app's permissions in your iPhone settings. Go to Settings > Privacy > Photos, and ensure OLIO has permission to access your photos... ⇲
 
Ads issue

Repetitive ad viewing requirement

Fix: Check if there is an option to subscribe to an ad-free experience within the app. This may require a fee but can eliminate the need to view... ⇲

Limited offers available

Fix: Expand your search radius in the app settings to see if there are more offers available in nearby areas. This can increase the number of lis... ⇲
 
Support issue

Difficulties in coordinating pickups

Fix: Use the in-app messaging feature to communicate directly with users about pickup times and locations. Clear communication can help streamlin... ⇲
 
Payments issue

Subscription fee with no local listings

Fix: Evaluate the app's offerings and consider using it in a different area where listings may be more abundant. You can also check if there are... ⇲
 
Settings issue

Location setting issues

Fix: Ensure that location services are enabled for OLIO. Go to Settings > Privacy > Location Services, and make sure OLIO is set to 'While Using... ⇲
 
Freezing issue

OLIO freezes in map mode

Fix: Try closing other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer models)... ⇲
 
Privacy issue

Poor privacy standards

Fix: Review the app's privacy policy to understand how your data is used. Adjust your privacy settings within the app to limit data sharing where... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.1%

Bad experience
8.6%

Neutral
3.4%

~ from our NLP analysis of 678 combined software ratings.

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 Private Data OLIO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Monthly: $0.99 /month
  2. Monthly: $0.99 /month
  3. Monthly: $2.49 /month
  4. Monthly: $2.49 /month
  5. Monthly: $5.49 /month
  6. Yearly - save 50%: $6.99 billed annually
  7. Yearly - save 50%: $6.99 billed annually
  8. Yearly - save 50%: $13.99 billed annually
  9. Yearly - save 50%: $13.99 billed annually
  10. Yearly - save 50%: $29.99 billed annually