—— Run into issues on Southern Security FCU? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To improve user experience, familiarize yourself with the app's layout. Spend some time exploring each section of the app to understand its... ⇲
Fix: Break down the payment process into smaller steps. Start by ensuring that you have all necessary information ready, such as account numbers... ⇲
Fix: Review the requirements for setting up external accounts. Make sure you have all necessary information, such as routing numbers and account... ⇲
Fix: Check if there are any settings within the app that allow you to enable immediate payments. Sometimes, options are hidden in advanced settin... ⇲
Fix: Review the security settings in the app. If certain features can be adjusted or temporarily disabled for quicker transactions, consider doin... ⇲
Fix: After an update, ensure that you are using the correct login credentials. Sometimes updates can reset or change settings. If you have forgot... ⇲
Fix: Check the Face ID settings in your iPhone settings. Go to Settings > Face ID & Passcode and ensure that the app is allowed to use Face ID. I... ⇲
Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them. Updates often include... ⇲
Fix: Refresh the app by pulling down on the screen to reload data. This can help update any outdated information that may be displayed. OR Log... ⇲
Fix: Ensure that you are not accidentally clearing your transaction history. Check the app settings to see if there is an option that controls ho... ⇲
Fix: Check the transfer history section of the app to see if the transfers are recorded there. Sometimes, they may not appear in the main account... ⇲
Fix: Try to customize your dashboard or main view to show only the accounts you use most frequently. This can help reduce clutter and make naviga... ⇲
Fix: Take some time to familiarize yourself with the app's layout. Create a mental map of where key features are located, or write down a quick g... ⇲
Fix: Check for any updates to the app that may address compatibility issues with the latest iOS version. Go to the App Store and see if an update... ⇲