fix problems on Мой Дом.ру [iphone]

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—— Run into issues on Мой Дом.ру? Get help pending when official support gets back to you!

Мой Дом.ру
Info:
company: CJSC ER-Telecom Holding
: http://feedback.domru.ru/
: dom.ru
Chat with our AI-based Мой Дом.ру Support
   Hello! How can I assist you?  

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Messages issue

chat support messages disappear

Fix: 1. Check App Settings: Look for any settings related to chat history or message retention in the app. Ensure that message saving options are... ⇲
 
Network issue

inconsistent internet speed

Fix: 1. Test Your Internet Speed: Use a speed test app to check your internet speed. If it's significantly lower than what you pay for, consider... ⇲

internet drops frequently

Fix: 1. Check Router Placement: Ensure your router is in a central location and not obstructed by walls or furniture. 2. Restart Your Router: Un... ⇲
 
Loading issue

application fails to launch

Fix: 1. Restart Your iPhone: A simple restart can often resolve launch issues. 2. Update the App: Ensure you have the latest version of the app... ⇲
 
Payments issue

requires payment for support

Fix: 1. Review Support Options: Check the app for any free support options or FAQs that may help you resolve issues without payment. 2. Utilize... ⇲

high prices for low-quality service

Fix: 1. Compare Alternatives: Research other similar services or apps that may offer better value for money. 2. Use Free Trials: If available, t... ⇲

router sold at inflated price

Fix: 1. Research Prices: Before purchasing, compare prices of the router on different platforms to ensure you are getting a fair deal. 2. Consid... ⇲
 
Support issue

poor customer service

Fix: 1. Use Alternative Contact Methods: If chat support is unresponsive, try reaching out via email or social media channels if available. 2. B... ⇲

no clear communication from support

Fix: 1. Document Your Issues: Keep a detailed record of your issues and any communication attempts with support. This can help you track response... ⇲
 
Compatibility issue

Мой Дом.ру does not work on older iPhones

Fix: 1. Check Compatibility: Verify the app's compatibility with your iPhone model in the App Store description. 2. Update iOS: Ensure your iPho... ⇲
 
Freezing issue

Мой Дом.ру is unresponsive

Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on the Мой Дом.ру app to clos... ⇲
 
Updates issue

repeated issues after updates

Fix: 1. Clear Cache: Offload the app to clear cache and potentially resolve issues caused by the update. 2. Check for Known Issues: Look for any... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.3%

Bad experience
20.3%

Neutral
1.4%

~ from our NLP analysis of 143 combined software ratings.

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 Private Data Мой Дом.ру collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics