fix problems on Nepeto [iphone]

—— Run into issues on Nepeto? Get help pending when official support gets back to you!

Nepeto

Info:

company: Ido Friedman

: https://www.nepeto.com/contact

: www.nepeto.com

Chat with our AI-based Nepeto Support

🛠️ Common Nepeto Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Nepeto requires camera access every time it loads

Fix: Check your device settings to ensure that Nepeto has permission to access the camera. Go to 'Settings' > 'Privacy' > 'Camera' and make sure... ⇲

Camera does not adjust properly

Fix: Ensure that your iPhone's camera lens is clean and unobstructed. Dirt or smudges can affect camera performance. Wipe the lens gently with a... ⇲

Uploads issue

AI and photo upload buttons do not scan products

Fix: Make sure you are using the app in a well-lit environment, as poor lighting can affect the scanning capability. Try to scan products in natu... ⇲

Screen issue

Nepeto displays a blank screen

Fix: Force close the app and restart it. On an iPhone, swipe up from the bottom of the screen and pause in the middle to see the app switcher. Sw... ⇲

Payments issue

Users are asked to pay again after upgrading

Fix: Check if you are logged into the same Apple ID that you used to purchase the upgrade. Go to 'Settings' > [your name] > 'Media & Purchases' t... ⇲

Transition from free to paid model feels disingenuous

Fix: Review the app's features and benefits of the paid version. Sometimes, understanding the value can help ease the transition. Check the app's... ⇲

Compatibility issue

Nepeto is similar to existing tools without added value

Fix: Explore the app's features thoroughly. Sometimes, the value may not be immediately apparent. Check for any unique functionalities that may n... ⇲

Bugs issue

Nepeto does not function as expected

Fix: Try clearing the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find Nepeto, and select 'Offload App'. This will free up stor... ⇲