Fix Alpine Bank errors on iphone

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21 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Account
Account locking issues

🛠️ 1. Ensure you are entering the correct login credentials. Double-check for any typos in your usernam... show fix »
Password reset process is cumbersome

🛠️ 1. Use the 'Forgot Password' feature and follow the prompts carefully to reset your password. OR... show fix »
 
Bugs
Mobile check deposit feature rejects clear endorsements

🛠️ 1. Ensure that you are endorsing the check correctly. Write 'For Mobile Deposit Only' along with you... show fix »
 
UI
Difficult to navigate user interface

🛠️ 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand where k... show fix »
Dark background makes text hard to read

🛠️ 1. Change the display settings: Go to Settings > Display & Brightness and switch to Light Mode if av... show fix »
Redundant navigation for account overview

🛠️ 1. Use the quick access features if available, such as shortcuts or favorites, to streamline navigat... show fix »
Blurry background on pages

🛠️ 1. Ensure your app is updated to the latest version, as updates may fix display issues. OR 2. Res... show fix »
Small and close-together font

🛠️ 1. Adjust the text size in your iPhone settings: Go to Settings > Display & Brightness > Text Size a... show fix »
 
Glitches
Glitches during transfers

🛠️ 1. Ensure you have a stable internet connection before initiating a transfer. If the connection is w... show fix »
 
Syncing
Inconsistent account syncing

🛠️ 1. Log out of the app and log back in to refresh the account data. OR 2. Check for app updates in... show fix »
 
Login
Extra steps required for login

🛠️ 1. Enable biometric login (Face ID or Touch ID) if supported by the app. Go to Settings within the a... show fix »
 
Messages
Messages functionality lacks timely replies

🛠️ 1. Check your notification settings: Go to Settings > Notifications > Alpine Bank and ensure notific... show fix »
 
Crashes
App crashes or freezes

🛠️ 1. Force close the app by swiping it away in the app switcher and then reopen it. OR 2. Restart y... show fix »
 
Compatibility
Limited access for older devices

🛠️ 1. Check the app's compatibility with your device model and iOS version. If your device is outdated,... show fix »
 
Payments
Difficulty adding payees

🛠️ 1. Double-check the information you are entering for the payee to ensure it is correct and complete.... show fix »
 
Network
Inability to connect with PLAID

🛠️ 1. Ensure that you have the correct login credentials for the account you are trying to connect with... show fix »
 
Customization
Frustrating app design changes

🛠️ 1. Familiarize yourself with the new design by exploring the app and noting where features have move... show fix »
 
Camera
Issues with picture framing for check deposits

🛠️ 1. Use the app's guidelines for framing the check properly. Ensure all four corners of the check are... show fix »
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 Contact Support
Developer:
Alpine Bank
Email:
  https://www.alpinebank.com/
Website:
🌐 www.alpinebank.com
Terms/Privacy:
⚔️ https://www.alpinebank.com/
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 Private Data Alpine Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

 Breakdown of Software Ratings
Positive experience
95.1%

Negative experience
2.8%

Neutral
2.1%

~ from our NLP analysis of 10,581 combined software ratings.