fix problems on FreePrints [iphone]

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—— Run into issues on FreePrints? Get help pending when official support gets back to you!

FreePrints – Print Photos
Info:
company: PlanetArt
: https://www.freeprintsapp.com/contact
: www.freeprintsapp.com
Chat with our AI-based FreePrints Support
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Bugs issue

Quality of larger prints is inconsistent

Fix: Before ordering larger prints, ensure that the photos you are using are of high resolution. Check the recommended resolution guidelines in t... ⇲

Photos sometimes arrive damaged

Fix: When placing an order, select a shipping option that includes protective packaging if available. This can help minimize the risk of damage d... ⇲

Photos can be blurry

Fix: Ensure that the images you are uploading are of high quality and resolution. Use images that are at least 300 DPI for best results in printi... ⇲

Inaccurate delivery estimates

Fix: Check the shipping policy within the app to understand the typical delivery times. This can help set realistic expectations for when your or... ⇲

Mix-ups with orders leading to receiving someone else's photos

Fix: Double-check your order confirmation details to ensure that your order is correct. If you notice any discrepancies, take a screenshot for yo... ⇲
 
Updates issue

FreePrints does not always update order status

Fix: Manually refresh the order status page in the app by pulling down on the screen. This can sometimes trigger an update if the app is lagging.... ⇲
 
Customization issue

Difficulties with photo cropping

Fix: Use the app's built-in cropping tool carefully, and make sure to zoom in and adjust the crop box to fit your desired area. Take your time to... ⇲
 
Ads issue

Confusing promotional offers

Fix: Read the terms and conditions associated with any promotional offers carefully. This can help clarify what is included and any limitations t... ⇲
 
Uploads issue

Limited options for deleting uploaded photos

Fix: Check the app settings or your account profile for options related to managing uploaded photos. Some apps allow you to delete photos from a... ⇲
 
Payments issue

High shipping costs for free prints

Fix: Look for any promotions or discounts that may apply to shipping costs. Sometimes, there are limited-time offers that can reduce shipping fee... ⇲
 
Glitches issue

FreePrints glitches during ordering process

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for any availa... ⇲
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 what users are saying
Good experience
95.5%

Bad experience
2.6%

Neutral
2.0%

~ from our NLP analysis of 672,290 combined software ratings.

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 Private Data FreePrints collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics