—— Run into issues on Brizlabs Life? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your lights are powered on and in pairing mode. Refer to the light's manual for specific instructions on how to enter pairing mo... ⇲
Fix: Check your router settings to ensure that the 2.4 GHz band is enabled. Most routers have dual-band capabilities, so make sure you are connec... ⇲
Fix: After a WiFi outage, manually reconnect the lights through the app. Go to the settings in the app and select the lights to reconnect them to... ⇲
Fix: Ensure that your phone's Bluetooth is turned on, as some lights may require Bluetooth for initial pairing. Try toggling Bluetooth off and on... ⇲
Fix: Restart your router and your iPhone to refresh the network connection. After restarting, try reconnecting the app to the WiFi. OR Check y... ⇲
Fix: Explore the app for any updates that may include additional color options. Check the app store for the latest version and update if necessar... ⇲
Fix: Check if there is an option in the app settings to save presets. If not, consider taking screenshots of your desired settings for manual inp... ⇲
Fix: Check if there are any updates available for the app that may expand color options. Sometimes, developers add features in newer versions.... ⇲
Fix: Check the app for any updates that may introduce new features, including fading options. Update the app if a new version is available. OR... ⇲
Fix: After creating a scene, ensure you save it properly by following the app's save procedure. Look for a 'Save' button or similar option after... ⇲
Fix: Evaluate your usage of the app and consider if there are specific features that are not meeting your needs. Focus on using only the features... ⇲
Fix: Clear the app's cache by going to your iPhone settings, selecting the app, and choosing 'Clear Cache' if available. Restart the app afterwar... ⇲
Fix: Review the permissions requested by the app in your iPhone settings. Disable any permissions that are not necessary for the app's functional... ⇲
Fix: Review the app's settings to see if location access can be disabled without affecting functionality. If not, consider using the app only whe... ⇲
Fix: Check for updates to the app, as features may have been added or changed since the last app store description update. OR Read user review... ⇲
Fix: Ensure that both the lighting app and the music app are updated to their latest versions, as compatibility issues may arise from outdated so... ⇲
Fix: Explore the app settings for any customization options that may improve usability, such as changing themes or layouts if available. OR Pr... ⇲
Fix: Look for user forums or community support groups online where other users may share solutions and tips for common issues. OR Check social... ⇲
Fix: Ensure that you are entering the correct email address and that it is not already in use. Check your spam folder for any verification emails... ⇲
Fix: If you reach the limit of custom settings, consider deleting less-used settings to make room for new ones. Prioritize the settings you use m... ⇲