fix problems on EOption [iphone]

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—— Run into issues on EOption? Get help pending when official support gets back to you!

eOption: Trading & Investing
Info:
company: Regal Securities, Inc.
: http://www.eoption.com/eOptionMobile.html
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Customization issue

No Options Watchlist feature

Fix: 1. Create a manual watchlist: While the app may not have a dedicated watchlist feature, you can manually track your favorite options by noti... ⇲

Lack of option Greeks on mobile app

Fix: 1. Use a desktop version: If possible, access the eOption platform via a desktop browser where option Greeks may be available. 2. Research... ⇲
 
Search issue

Stock search functionality is poor

Fix: 1. Use specific keywords: When searching for stocks, try using the full name or ticker symbol of the stock. Avoid using vague terms that may... ⇲
 
Crashes issue

eOption freezes and crashes frequently

Fix: 1. Clear app cache: Go to your iPhone settings, find the eOption app, and see if there is an option to clear cache or data. This can help im... ⇲
 
Slow issue

Cancel all tab is slow and unreliable

Fix: 1. Avoid peak trading hours: If possible, try to use the cancel all feature during off-peak hours when server load may be lower. 2. Use ind... ⇲
 
Payments issue

Money transfers are not functional

Fix: 1. Check your account settings: Ensure that your account is properly set up for money transfers. Verify that your bank account information i... ⇲
 
Features issue

Paper trading options are unavailable

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as paper trading features may be added in updates. 2. Explor... ⇲

Inability to track day trades left

Fix: 1. Manually track your trades: Keep a personal log of your day trades in a notes app or spreadsheet to monitor your remaining trades. 2. Se... ⇲
 
Loading issue

Position data fails to load on certain devices

Fix: 1. Ensure compatibility: Check if your device meets the app's system requirements. If your device is outdated, consider updating it or using... ⇲
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 what users are saying
Good experience
83.5%

Bad experience
10.4%

Neutral
6.1%

~ from our NLP analysis of 115 combined software ratings.

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 Private Data eOption collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics