—— Run into issues on Total Access Urgent Care? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If the app requires you to download it for payment, check if there is a web version of the payment portal. Sometimes, companies provide a wa... ⇲
Fix: Try logging out of the app and then logging back in. This can refresh your session and may allow the bill to appear. To log out, go to the s... ⇲
Fix: Ensure that you are entering all required information correctly. Double-check for typos in your email address or password. If the app requir... ⇲
Fix: If you are uncomfortable with saving personal information, check if the app allows you to use it without saving. Look for a 'Guest' or 'Cont... ⇲
Fix: If the website does not have a payment option, try accessing it from a different browser or clearing your current browser's cache. Sometimes... ⇲
Fix: Check your internet connection. A weak or unstable connection can cause update errors. Try switching from Wi-Fi to mobile data or vice versa... ⇲
Fix: If you are having trouble reaching customer support, try using multiple channels. Look for a support email, phone number, or live chat optio... ⇲
Fix: If you are experiencing login errors, ensure that you are using the correct username and password. If you have forgotten your password, use... ⇲
Fix: If the app does not allow copying and pasting, try using a password manager that can autofill your credentials directly into the app. This c... ⇲
Fix: If the app is not auto-completing mobile numbers, ensure that your device's settings allow for auto-fill. Go to Settings > Safari > AutoFill... ⇲