fix problems on Yes Rewards [iphone]

—— Run into issues on Yes Rewards ? Get help pending when official support gets back to you!

Yes Rewards by ENOC

Info:

company: Emirates National Oil Company Limited (ENOC) L.L.C

: https://www.enoc.com/en/contact-us/customer-care

Chat with our AI-based Yes Rewards Support

🛠️ Common Yes Rewards Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Coupon upgrade not allowed

Fix: Check if there are any specific terms and conditions associated with the coupon upgrade. Sometimes, certain promotions may have restrictions... ⇲

Functionality is extremely poor

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Yes Rewards, and check for updates. If an update is a... ⇲

Features issue

Does not capture fuel bills

Fix: Manually enter your fuel bills in the app if the automatic capture feature is not working. Look for an option to add transactions or expense... ⇲

Difficult to redeem points

Fix: Review the redemption process in the app's help section. Sometimes, there are specific steps or requirements that need to be followed for su... ⇲

Payments issue

Contactless payment requires another app

Fix: Check if the other app required for contactless payment is installed and updated. If not, download it from the App Store and ensure it is se... ⇲

Login issues after password reset

Fix: Ensure that you are entering the correct new password. Passwords are case-sensitive, so double-check for any typos or incorrect capitalizati... ⇲

Yes Rewards logs out randomly

Fix: Check for any settings in the app related to session timeouts or automatic logouts. Adjust these settings if possible to prevent random logo... ⇲

Syncing issue

Points not updating

Fix: Check your internet connection to ensure it is stable. A poor connection can prevent the app from updating your points. Try switching betwee... ⇲

Errors issue

Frequent error messages

Fix: Take note of the specific error messages you are receiving. Search for these messages in the app's help section or online to find specific s... ⇲

Crashes issue

Yes Rewards crashes frequently

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space. OR Tr... ⇲

Registration issue

Registration issues

Fix: Double-check that you are entering all required information correctly during registration. Ensure that your email address is valid and not a... ⇲

Security issue

Code generation failure

Fix: Check your internet connection, as a weak connection can prevent code generation. Switch to a stronger network if possible. OR Try restar... ⇲

Compatibility issue

Inconsistent performance across devices

Fix: Ensure that the app is updated to the latest version on all devices. Performance issues can arise from using outdated software. OR Check... ⇲

Support issue

Support response is unhelpful

Fix: Document your issues clearly and concisely before reaching out to support again. Providing detailed information can help them assist you bet... ⇲

Updates issue

Requires frequent updates

Fix: Enable automatic updates for the app in the App Store settings. Go to Settings > App Store and toggle on 'App Updates' to ensure you always... ⇲

Slow issue

Long time to collect points

Fix: Review the terms and conditions for earning points to ensure you are maximizing your opportunities. Look for promotions or bonus point offer... ⇲