fix problems on Maqadhe [iphone]

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—— Run into issues on Maqadhe? Get help pending when official support gets back to you!

Maqadhe - مقاضي
Info:
company: Alharfash Group
: https://www.maqadhe.com
Chat with our AI-based Maqadhe Support
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Support issue

Missing items

Fix: When you receive your order, immediately check the contents against your order confirmation. If items are missing, document the issue with p... ⇲

Unreliable order fulfillment

Fix: Before placing an order, check the stock availability of items. If an item shows as available, but you have experienced issues before, consi... ⇲

Inaccurate stock availability

Fix: Before placing an order, check the stock status multiple times or at different times of the day. If you notice discrepancies, consider reach... ⇲

Slow response time

Fix: When contacting customer service, try to reach out during off-peak hours, such as early morning or late evening, when they may be less busy.... ⇲

Limited product selection

Fix: If you find the product selection limited, consider providing feedback through the app about the types of products you would like to see. Th... ⇲

Inconsistent promotions

Fix: Keep an eye on the app's promotions section regularly. Sometimes promotions are time-sensitive and may not be advertised widely. OR Sign... ⇲

Lack of communication

Fix: Check the app for any announcements or updates that may explain delays or issues. Sometimes, companies post updates regarding service change... ⇲

Items delivered in poor condition

Fix: When receiving items, inspect them immediately. If they are damaged, take photos and report the issue through the app's customer service as... ⇲
 
Crashes issue

Maqadhe crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Maqadhe, and check for updates. Updating can fix bugs... ⇲
 
Payments issue

Long refund process

Fix: Familiarize yourself with the refund policy in the app. Knowing the expected timeline can help manage your expectations. Keep all transactio... ⇲

Difficulties with payment processing

Fix: Ensure that your payment information is correctly entered in the app. Double-check for any typos or expired payment methods. OR If paymen... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help you navigate it more easily. O... ⇲
 
Freezing issue

Frequent app freezing

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance and reduce freezing issues. OR If the... ⇲
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 what users are saying
Good experience
85.6%

Bad experience
11.5%

Neutral
2.9%

~ from our NLP analysis of 965 combined software ratings.

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 Private Data Maqadhe collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Diagnostics