fix problems on Vio Bank [iphone]

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—— Run into issues on Vio Bank? Get help pending when official support gets back to you!

Vio Bank
Info:
company: Digital Development LLC
: https://www.viobank.com
: www.viobank.com
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Features issue

Vio Bank only allows balance viewing

Fix: Ensure you are logged into the correct account and that your account is fully set up. Sometimes, incomplete account setups can limit functio... ⇲

No ability to deposit checks

Fix: If check deposits are not available, check if your account type supports this feature. You can usually find this information in the account... ⇲

No option for recurring transfers

Fix: Check the app's settings or help section to see if there are any options for setting up recurring transfers that may not be immediately visi... ⇲
 
Login issue

Frequent login issues

Fix: Clear the app's cache by going to your iPhone settings, selecting the Vio Bank app, and choosing 'Clear Cache' if available. This can help r... ⇲
 
Slow issue

Slow performance

Fix: Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. This can improv... ⇲
 
Account issue

Inadequate account information

Fix: Check if there are any settings within the app that allow you to customize the information displayed. Look for options in the account settin... ⇲

Limited transaction history

Fix: Check if there is an option in the app to view more transaction history, such as changing the date range or filtering transactions. OR If... ⇲

No ability to link external accounts

Fix: Check if your account type supports linking external accounts. This information is often available in the app or on the website. OR If li... ⇲
 
UI issue

Poor user interface design

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, user experience improves with usage as you become... ⇲

Inconsistent interest rate display

Fix: Check the app's settings to see if there is an option to refresh or update the interest rate display. Sometimes, a manual refresh can resolv... ⇲

Font size too small

Fix: Adjust the font size on your iPhone by going to Settings > Display & Brightness > Text Size. This may help increase the font size in the app... ⇲

Vio Bank does not rotate on iPad

Fix: Check the iPad's settings to ensure that rotation lock is not enabled. Swipe down from the top-right corner to access the Control Center and... ⇲
 
Updates issue

Lack of updates and features

Fix: Regularly check the App Store for updates to ensure you have the latest version of the app, which may include new features and improvements.... ⇲
 
Payments issue

Long holds on funds

Fix: Review the terms and conditions of your account to understand the hold policies. This information is often available in the app or on the we... ⇲

Difficulties with check deposits

Fix: Ensure you are following the correct procedure for check deposits, including taking clear photos of the check and ensuring proper lighting.... ⇲
 
Network issue

No support for VPN usage

Fix: If you need to use a VPN, try disconnecting from the VPN while using the app to see if that resolves any connectivity issues. OR Look for... ⇲
 
Bugs issue

Error messages during check deposits

Fix: Ensure that you are following the correct procedure for check deposits, including taking clear photos of the check and ensuring proper light... ⇲
 
Security issue

Basic security questions are annoying

Fix: If the security questions are bothersome, check if there is an option to change them in the app's security settings. You may be able to sele... ⇲
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 what users are saying
Good experience
90.6%

Bad experience
5.3%

Neutral
4.1%

~ from our NLP analysis of 3,941 combined software ratings.

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 Private Data Vio Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Identifiers
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Usage Data