fix problems on Smart Pill ID [iphone]

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—— Run into issues on Smart Pill ID? Get help pending when official support gets back to you!

Smart Pill ID - Identify Drugs
Info:
company: BuildLoop
: https://support.buildloop.com
: buildloop.com
Chat with our AI-based Smart Pill ID Support
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Ads issue

Frequent ads interrupt usage

Fix: Check if there is an option within the app settings to reduce the frequency of ads or to switch to a 'lite' mode that may have fewer ads.... ⇲
 
Payments issue

Difficult to cancel subscription

Fix: Open the Settings app on your iPhone, tap on your name at the top, then select 'Subscriptions'. Find Smart Pill ID in the list and follow th... ⇲

Limited functionality without subscription

Fix: Explore the free features available in the app to maximize your usage without a subscription. Familiarize yourself with what is available to... ⇲

High subscription cost

Fix: Evaluate the features you need and consider whether a monthly or yearly subscription is more cost-effective for you. Sometimes, opting for a... ⇲

Limited free trial options

Fix: Take advantage of any free features available in the app to assess its usefulness before committing to a subscription. OR Look for altern... ⇲
 
Crashes issue

Smart Pill ID crashes repeatedly

Fix: Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping the Smart Pill ID app off th... ⇲
 
Bugs issue

Too many incorrect suggestions

Fix: When using the identification feature, ensure you are inputting accurate details such as color, shape, and imprint. This can help narrow dow... ⇲

Color and imprint recognition issues

Fix: Ensure that the lighting is adequate when taking pictures of the pills. Natural light is best, and avoid shadows that can distort colors.... ⇲

Requires multiple edits for common medications

Fix: Create a list of your most frequently used medications and save them in a notes app for quick reference, reducing the need for repeated sear... ⇲
 
UI issue

Not user-friendly for all age groups

Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size. This can help make the app easier to read for o... ⇲

Overwhelming number of choices

Fix: Use the filter options within the app to narrow down your search based on specific criteria such as color, shape, or imprint to make the sel... ⇲

Inability to scroll through options

Fix: Try restarting the app or your device to see if this resolves the scrolling issue. Sometimes, a simple restart can fix minor glitches. OR... ⇲
 
Freezing issue

Smart Pill ID freezes during use

Fix: Clear the app's cache if the option is available in the settings, as this can help improve performance and reduce freezing. OR Ensure you... ⇲
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 what users are saying
Good experience
54.8%

Bad experience
39.9%

Neutral
5.3%

~ from our NLP analysis of 892 combined software ratings.

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 Private Data Smart Pill ID collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History

  Cost of Subscriptions
  1. Annual Smart Pill ID: $49.99 Annual Subscription to Smart Pill ID
  2. Monthly Smart Pill ID: $24.99 Monthly subscription
  3. Weekly Smart Pill ID: $4.99 Weekly subscription to Smart Pill ID