—— Run into issues on VTV Go Truyền Hình Số Quốc Gia? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your Samsung Series 6 TV is updated to the latest firmware. Go to Settings > Support > Software Update > Update Now. After updat... ⇲
Fix: Check your internet connection to ensure it is stable. You can do this by running a speed test on another device. If the connection is weak,... ⇲
Fix: Clear the app cache. Go to your device settings, find the VTV Go app, and select 'Clear Cache'. This can help resolve issues with loading vi... ⇲
Fix: Check the video quality settings within the app. Look for a settings icon while playing a video and select a higher quality option if availa... ⇲
Fix: Verify that your subscription includes access to World Cup content. Check the app's content library or your account settings for details.... ⇲
Fix: Check your internet speed. If it is below the recommended speed for streaming, consider upgrading your plan or optimizing your network. OR... ⇲
Fix: Check your internet connection speed. If it is slow, consider switching to a faster network or using a wired connection if possible. OR A... ⇲
Fix: Restart your router and modem. Unplug them for about 30 seconds, then plug them back in and wait for them to fully restart before testing th... ⇲
Fix: Check for any updates for the Chromecast device. Use the Google Home app to check for updates and install them if available. OR Try reset... ⇲
Fix: Check if the app has any ongoing maintenance or outages by visiting their official website or social media pages for updates. OR Try logg... ⇲
Fix: Double-check your login credentials for any typos. Ensure that Caps Lock is off and that you are using the correct email and password. OR... ⇲
Fix: Ensure that your Chromecast device is connected to the same Wi-Fi network as your iPhone. Check the network settings on both devices. OR... ⇲
Fix: Check if there are any regional restrictions for the live events you are trying to watch. Some content may be geo-blocked. OR Consider us... ⇲
Fix: Make sure you are using the latest version of the app. Go to the App Store, search for VTV Go, and update if an update is available. OR I... ⇲
Fix: Clear the app cache and data. Go to your device settings, find the VTV Go app, and select 'Clear Cache' and 'Clear Data'. OR Reboot your... ⇲
Fix: Make sure the app is updated to the latest version. Go to the App Store and check for updates. OR Try restarting your device to clear any... ⇲
Fix: Check your device settings to ensure that background app refresh is enabled for VTV Go. Go to Settings > General > Background App Refresh an... ⇲
Fix: Try restarting the app. Close it completely and then reopen it to see if the channel changing functionality is restored. OR Check for any... ⇲
Fix: Ensure that you are connected to the internet. A weak connection can affect search functionality. Test your connection speed. OR Try usin... ⇲
Fix: Check if there is a premium subscription option available that offers an ad-free experience. If so, consider upgrading. OR Try using the... ⇲
Fix: Check for updates for the VTV Go app on your Apple TV. Go to the App Store, select Updates, and install any available updates. OR If the... ⇲
Fix: Close other applications running in the background to free up system resources. This can help improve the performance of VTV Go. OR Check... ⇲
Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲