—— Run into issues on Speech Air? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. If an update is available, download... ⇲
Fix: 1. Check your internet connection if the app requires it for reading. Ensure you are connected to Wi-Fi or have a strong cellular signal. 2... ⇲
Fix: 1. Check the document format. Ensure that the text is in a supported format (like PDF) and not corrupted. 2. Try converting the document to... ⇲
Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Restart the app to refresh its f... ⇲
Fix: 1. Ensure that the document is saved in a plain text format or PDF before uploading it to the app. 2. Use a text editor to remove any HTML... ⇲
Fix: 1. Restart the app to see if this resolves the issue. 2. Check the app settings to ensure that highlighting is enabled. Look for any toggle... ⇲
Fix: 1. Check the app settings to ensure that the language and voice settings are correctly configured. 2. After making changes, save the settin... ⇲
Fix: 1. Ensure that the text is formatted correctly. Remove any unnecessary line breaks or spaces that may confuse the app. 2. Try breaking the... ⇲
Fix: 1. After selecting a voice, ensure you are saving the settings within the app. Look for a 'Save' or 'Apply' button. 2. Restart the app afte... ⇲
Fix: 1. Ensure your iPhone has enough memory available. Close other apps running in the background to free up resources. 2. Check for any app up... ⇲
Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Restart your iPhone to clear any... ⇲
Fix: 1. Use an online converter to change your document format to PDF before uploading it to the app. 2. If you have access to a computer, use s... ⇲
Fix: 1. Try selecting a different voice or accent within the app settings. Some voices may be clearer than others. 2. Adjust the reading speed t... ⇲
Fix: 1. Check the app settings to see if there is an option to export audio files. 2. If the app allows, try using a different format for the au... ⇲
Fix: 1. Check if the app has a 'bookmark' feature that allows you to save your place. 2. Try scrolling to the desired point manually before star... ⇲
Fix: 1. Look for any promotional offers or limited-time trials that may be available on the app store or within the app itself. 2. Consider usin... ⇲
Fix: 1. Review the app's features to determine if there are any free alternatives that meet your needs. 2. Consider using a different app that o... ⇲
Fix: 1. Check if there are any free features available within the app that you can use without paying. 2. Look for any promotional offers or dis... ⇲
Fix: 1. Check the app's supported file formats and ensure your document is in one of those formats. 2. If the app allows, try using a cloud serv... ⇲
Fix: 1. Go to the app settings and look for subscription management options. 2. If you subscribed through the App Store, go to Settings > [Your... ⇲
Fix: 1. Press and hold the app icon until it jiggles, then tap the 'X' to delete it. 2. If that does not work, go to Settings > General > iPhone... ⇲