fix problems on Zoho Doc Scanner [iphone]

—— Run into issues on Zoho Doc Scanner? Get help pending when official support gets back to you!

Zoho Doc Scanner - Scan PDF

Info:

company: Zoho Corporation

: https://help.zoho.com

: docscanner.app

Chat with our AI-based Zoho Doc Scanner Support

🛠️ Common Zoho Doc Scanner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Navigation is confusing when saving

Fix: To improve navigation when saving documents, familiarize yourself with the app's layout. Start by exploring the 'Save' options after scannin... ⇲

Cannot save to Zoho WorkDrive Team folders

Fix: Ensure that you have the correct permissions to save files to the Zoho WorkDrive Team folders. Check with your team administrator to confirm... ⇲

Camera issue

Rarely recognizes documents to scan

Fix: Improve document recognition by ensuring that the documents you are trying to scan are well-lit and free of clutter. Use a flat surface and... ⇲

Does not work well in low light situations

Fix: To improve scanning in low light, try using a flashlight or another light source to illuminate the document while scanning. Position the lig... ⇲

Freezing issue

Zoho Doc Scanner freezes when scanning multiple documents

Fix: To prevent the app from freezing, try scanning fewer documents at a time. Instead of scanning a large batch, scan them in smaller groups. Th... ⇲

Crashes issue

Crashes frequently

Fix: To reduce crashes, ensure that you are using the latest version of the Zoho Doc Scanner app. Check for updates in the App Store and install... ⇲

Bugs issue

Mac OCR is inaccurate

Fix: To improve OCR accuracy, ensure that the documents you are scanning are clear and legible. Use high-quality scans and avoid any distortions... ⇲

Settings issue

Scan settings need improvement

Fix: Explore the app's settings menu to see if there are options to adjust scan quality, resolution, or file format. Experiment with different se... ⇲