fix problems on Schedulicity [iphone]

—— Run into issues on Schedulicity? Get help pending when official support gets back to you!

Schedulicity

Info:

company: Schedulicity

: https://essentials.schedulicity.com/support/

: essentials.schedulicity.com

Chat with our AI-based Schedulicity Support

🛠️ Common Schedulicity Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Schedulicity requires full access to calendar instead of just add access

Fix: To manage calendar access, go to your iPhone's Settings. Scroll down and select 'Privacy', then tap on 'Calendars'. Here, you can see which... ⇲

Lack of customization options

Fix: Explore the app's settings to see if there are any available customization options. Look for sections like 'Preferences' or 'Settings' where... ⇲

Updates issue

Latest update made app less user-friendly

Fix: If the latest update has affected usability, try to revert to a previous version of the app if possible. You can do this by deleting the app... ⇲

Bugs issue

Frequent error messages during booking

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Clear the app's cache by go... ⇲

Incorrect appointment details and locations

Fix: Double-check the appointment details before confirming the booking. If you notice discrepancies, try logging out and back in to refresh your... ⇲

Login does not persist

Fix: Check if you have the 'Remember Me' option selected during login. If not, ensure that your device settings allow the app to store data. Go t... ⇲

Frequent logouts

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. Check your device settings to ensure that the app has perm... ⇲

Email input issue during login process

Fix: Ensure that you are entering your email correctly, checking for typos or extra spaces. If the input field is unresponsive, try closing and r... ⇲

UI issue

Small font size and lack of accessibility support

Fix: To adjust font size on your iPhone, go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font size. You c... ⇲

Navigation buttons disappear in certain situations

Fix: Try to replicate the issue by navigating through the app in different ways. If the buttons disappear, try closing the app completely and reo... ⇲

Schedulicity behaves like a website wrapper

Fix: If the app feels like a website wrapper, check if there are any settings within the app that allow you to switch to a more app-like experien... ⇲

Outdated UI and lack of dark mode

Fix: If the UI feels outdated, try to adapt by familiarizing yourself with the layout and features. You can also check for any updates that may i... ⇲

Features issue

No option to book multiple sessions at once

Fix: If the app does not allow booking multiple sessions, check if there are any workarounds such as booking one session and then quickly booking... ⇲

Limited rebook functionality

Fix: If rebooking is limited, consider manually creating a new appointment based on your previous one. You can also keep a record of your past ap... ⇲

Notifications issue

Expired package allows booking without notification

Fix: Keep track of your package expiration dates manually or set reminders on your phone to check your package status regularly. If you notice th... ⇲

Syncing issue

Inability to save appointments to calendar from app

Fix: To save appointments manually, take a screenshot of the appointment details and save it to your photos. Alternatively, you can copy the appo... ⇲

Search issue

Default search location does not match user profile

Fix: Check your profile settings within the app to ensure that your location is set correctly. If it is, try logging out and back in to refresh y... ⇲

Loading issue

Loading issues

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Clear the app's cach... ⇲

Account issue

Poor handling of account and password input

Fix: Ensure that you are entering your credentials correctly, paying attention to case sensitivity. If you experience issues, try resetting your... ⇲

Security issue

Concerns over security of stored payment information

Fix: To enhance security, consider removing your payment information from the app and using alternative payment methods like PayPal or Apple Pay... ⇲

Performance issue

Inconsistent app performance

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Close any background apps that may... ⇲

Crashes issue

Black screen on launch

Fix: If the app shows a black screen on launch, try force-closing the app by swiping it away in the app switcher. Then, reopen the app. If the is... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

75.0%

Good experience

25.0%

Neutral

0.0%

~ from our NLP analysis of 12 combined software ratings.

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Private Data Schedulicity collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Usage Data
- Diagnostics