fix problems on BlackBerry Work [iphone]

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—— Run into issues on BlackBerry Work? Get help pending when official support gets back to you!

BlackBerry Work
Info:
company: BlackBerry Corporation
: http://global.blackberry.com/en/support/contact.html
: www.blackberry.com
Chat with our AI-based BlackBerry Work Support
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Crashes issue
App crashes on login

Fix: Ensure that you are using the latest version of BlackBerry Work. If not, update the app as mentioned earlier. If the app continues to crash,... »»
 
Slow issue
Slow performance and loading times

Fix: Clear the app's cache by going to the app settings within BlackBerry Work. Look for an option to clear cache or data, which can help improve... »»
 
Messages issue
Inability to view sent emails in chains

Fix: Check the settings within BlackBerry Work to ensure that the option to display sent emails in threads is enabled. Look for settings related... »»
 
Notifications issue
Poor notification system

Fix: Review your notification settings in both the app and your iPhone's settings. Ensure that all relevant notifications are enabled. Go to Sett... »»
Unusable without proper notifications

Fix: Ensure that notifications are enabled in both the app and your iPhone's settings. Go to Settings > Notifications > BlackBerry Work and make... »»
 
Login issue
Frequent password issues

Fix: Ensure that you are entering the correct password and that Caps Lock is not enabled. If you frequently forget your password, consider using... »»
 
Loading issue
Inconsistent email loading

Fix: Check your internet connection and switch between Wi-Fi and cellular data to see if the issue persists. A stable connection is crucial for c... »»
 
Timeout issue
App times out unexpectedly

Fix: Adjust the timeout settings within the app if available. Look for settings related to session timeouts or inactivity timeouts and increase t... »»
 
UI issue
Difficult typing experience

Fix: Check your keyboard settings in the iPhone's Settings app. Go to Settings > General > Keyboard and adjust settings such as 'Auto-Correction'... »»
Widget displays limited information

Fix: Check if there are any settings within the widget that allow you to customize the information displayed. Tap and hold the widget to see if a... »»
Poor interface design

Fix: Familiarize yourself with the app's layout and features by exploring the settings and help sections. Sometimes, understanding the design can... »»
 
Glitches issue
Constant glitches and lags

Fix: Delete and reinstall the app to clear any corrupted data that may be causing glitches. This can often resolve performance issues. OR Ensu... »»
 
Customization issue
No multiple signature feature

Fix: As a workaround, create different email accounts within the app for different signatures. This way, you can switch accounts based on the sig... »»
 
Features issue
Limited functionality compared to competitors

Fix: Explore the app's settings to see if there are any hidden features or functionalities that you may not be aware of. Sometimes, features are... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
82.7%

Good experience
12.2%

Neutral
5.1%

~ from our NLP analysis of 624 combined software ratings.

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 Private Data BlackBerry Work collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data