—— Run into issues on Doc ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher and then reopen it. This can help clear temporary glitch... ⇲
Fix: 1. Reduce document size: If the document is large, try splitting it into smaller parts or reducing the image resolution before importing it... ⇲
Fix: 1. Use a different format: Try exporting the document in a different format (like CSV) if available, and then convert it to Excel using anot... ⇲
Fix: 1. Restart your device: Sometimes, a simple restart can resolve issues with apps not functioning properly after a purchase. 2. Check for upd... ⇲
Fix: 1. Restart your device: A simple restart can often resolve unexpected app crashes. 2. Check for updates: Ensure the app is updated to the la... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the app, and select 'Offload App' to clear cache. 2. Restart the app: Cl... ⇲
Fix: 1. Ensure you are logged into the correct Apple ID: Go to Settings > [your name] > Media & Purchases to check your Apple ID. 2. Restart the... ⇲
Fix: 1. Verify payment method: Check your payment method in Settings > [your name] > Payment & Shipping to ensure it is valid and up to date. 2.... ⇲
Fix: 1. Check app permissions: Go to Settings > Privacy and review the permissions granted to the app. Limit permissions if necessary. 2. Use a s... ⇲