—— Run into issues on DuGood Federal Credit Union? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the transactions are pending. Sometimes, transactions may appear as pending for a few days before they are fully processed. You can... ⇲
Fix: Familiarize yourself with the app layout. Spend some time exploring the different sections of the app to understand where key features are l... ⇲
Fix: Ensure that you are following the correct steps to link your accounts. Double-check the information you are entering, such as account number... ⇲
Fix: Follow the password reset instructions carefully. Make sure to check your spam or junk email folder for the reset email if you do not see it... ⇲
Fix: Create a strong but memorable password that meets the app's security requirements. Consider using a password manager to help you keep track... ⇲
Fix: Ensure that your iPhone's operating system and the DuGood app are both updated to the latest versions. Go to the App Store, check for update... ⇲
Fix: Make sure you are entering the correct username and password. If you have forgotten your password, use the password reset feature to create... ⇲
Fix: Try clearing the app's cache if the option is available. This can help improve performance and reduce the number of attempts needed to compl... ⇲
Fix: Utilize the app's help or support section for FAQs and troubleshooting tips. This can often provide quick answers without needing to contact... ⇲
Fix: Check the app's status on social media or community forums to see if there are known outages. This can help you determine if the issue is wi... ⇲
Fix: Regularly clear the app's cache and data if the option is available. This can help improve performance by removing unnecessary files. OR... ⇲