fix problems on TrC [iphone]

—— Run into issues on TrC ? Get help pending when official support gets back to you!

TrC | TfW

Info:

company: Transport For Wales

: https://tfw.wales/help-and-contact

: tfw.wales

Chat with our AI-based TrC Support

🛠️ Common TrC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TrC freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your speed using a speed test app. If... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content: Check if the app has an option to download content for offline viewing. Look for a download button next to the content... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for the app. Developers often release updates to fix bugs that ca... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Search online: Look for user fo... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications, find the app, and ensure that notifications are enabled. Adjust the alert st... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Visit the app's page on the App Store to see the minimum iOS version required. If your device is outdated, con... ⇲

UI issue

cluttered user interface

Fix: 1. Explore settings: Check if the app has options to customize the layout or hide certain features that you do not use frequently. 2. Famili... ⇲

Customization issue

lack of customization options

Fix: 1. Explore all settings: Go through the app's settings thoroughly to see if there are any hidden customization options that you may have mis... ⇲

Battery issue

high battery consumption

Fix: 1. Check battery usage: Go to Settings > Battery to see which apps are consuming the most battery. If the app is a major contributor, consid... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.7%

Bad experience

2.5%

Neutral

0.8%

~ from our NLP analysis of 120 combined software ratings.

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Private Data TrC collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data