—— Run into issues on City Bank Personal? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try restarting the app. Close the app completely by swiping it away from the app switcher, then reopen it. This can often resolve minor glit... ⇲
Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try switching net... ⇲
Fix: Ensure that you are following the correct steps for making a deposit. Double-check that you are using the latest version of the app, as upda... ⇲
Fix: Clear the app's cache if possible. Go to your iPhone settings, find the City Bank Personal app, and look for options to clear cache or data.... ⇲
Fix: Explore the app thoroughly to ensure you are not overlooking any features. Sometimes, features may be located in different sections than exp... ⇲
Fix: If you are having trouble logging in, use the 'Forgot Password' feature to reset your password. Follow the prompts to create a new password.... ⇲
Fix: Look for settings within the app that allow you to customize the menu behavior. Some apps have options to adjust how menus appear or behave.... ⇲
Fix: Ensure that you are following the correct procedure for depositing checks. Double-check the app's guidelines for mobile check deposits. OR... ⇲
Fix: Refresh the app by pulling down on the screen to force a refresh. This can sometimes prompt the app to update your balance more quickly. O... ⇲
Fix: Look for a 'Help' or 'Support' section within the app. Many apps have a dedicated area for customer support that may include contact informa... ⇲