—— Run into issues on I-Flame? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there are options to enable or disable push notifications. If the app is designed to be push-only, consider... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Additionally,... ⇲
Fix: Try resetting the app by closing it completely and reopening it. If the issue persists, check your internet connection as a weak connection... ⇲
Fix: Make sure your device has enough storage space. Go to Settings > General > iPhone Storage to check. If storage is low, delete unnecessary ap... ⇲
Fix: Check your spam or junk email folder to see if the confirmation email was filtered there. If you find it, mark it as 'not spam' to ensure fu... ⇲
Fix: Ensure that you are entering the correct information during the verification process. Double-check for typos or incorrect entries. OR Try... ⇲
Fix: Ensure that you are entering a valid email format (e.g., name@example.com). Avoid using special characters that are not allowed in email add... ⇲
Fix: Go to your iPhone's Settings > Notifications, find the i-Flame app, and ensure that notifications are turned off. Restart the app to see if... ⇲
Fix: Check if the app has permission to access your device's storage. Go to Settings > Privacy > Storage and ensure the app is allowed to save da... ⇲
Fix: Close the app completely and restart it. This can help clear any temporary issues causing the freeze. OR Try naming the device using a si... ⇲
Fix: Ensure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth. If the app requires Bluetooth, make sure your device is wi... ⇲
Fix: Check if there are any settings within the app that may restrict its functionality to iPads. If not, ensure that you are using the latest ve... ⇲
Fix: Try rotating your device to landscape mode to see if the text boxes adjust accordingly. This can sometimes help with display issues. OR C... ⇲
Fix: Check the app settings to see if there is an option to keep the fireplace on while multitasking. If not, try to keep the app open in the for... ⇲
Fix: Check if your iPhone is compatible with the app and meets the minimum system requirements. If not, consider updating your device or using a... ⇲
Fix: Ensure that your fireplace is powered on and in pairing mode. Refer to the fireplace's manual for instructions on how to enable pairing mode... ⇲
Fix: Regularly clear the app cache and data if the option is available. If not, uninstall and reinstall the app to improve performance. OR Che... ⇲
Fix: Double-check your login credentials for any typos. If you forgot your password, use the 'Forgot Password' feature to reset it. OR Try log... ⇲