fix problems on COSMOTE TV [iphone]

—— Run into issues on COSMOTE TV? Get help pending when official support gets back to you!

COSMOTE TV

Info:

company: COSMOTE

: https://help.cosmote.gr/system/templates/selfservice/gnosisgr/#!portal/201600000002048/topic/201600000002532

Chat with our AI-based COSMOTE TV Support

🛠️ Common COSMOTE TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

4K sport not supported on iOS devices

Fix: Check if your device is compatible with 4K streaming. Ensure that you are using an iPhone model that supports 4K playback, such as iPhone 8... ⇲

COSMOTE TV crashes when downloading content

Fix: Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. If storage is... ⇲

Crashes issue

COSMOTE TV fails to open after crashing

Fix: Force close the app by swiping it away in the app switcher. Then, restart your iPhone by holding down the power button until you see the sli... ⇲

Frequent crashes after entering PIN

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. If the app is up to date, try clearing the app's... ⇲

Customization issue

Unable to update main profile avatar

Fix: Check your internet connection to ensure it is stable. If you are on cellular data, try switching to Wi-Fi. Then, go to your profile setting... ⇲

UI issue

Lacks widescreen landscape support for iPhone X and later

Fix: Check if there are any settings within the app that allow you to switch to landscape mode. Some apps have a toggle for this feature. If not,... ⇲

Poor user experience compared to competitors

Fix: Explore the app settings to customize your experience. Look for options to adjust playback quality, notifications, and layout preferences. S... ⇲

Login issues with SMS code acceptance

Fix: Ensure that your phone number is entered correctly and that you have a stable network connection to receive SMS codes. If you are not receiv... ⇲