fix problems on Radiant Credit Union [iphone]

—— Run into issues on Radiant Credit Union? Get help pending when official support gets back to you!

Radiant Credit Union

Info:

company: Radiant Credit Union

: http://www.radiantcu.org/

: www.radiantcu.org

Chat with our AI-based Radiant Credit Union Support

🛠️ Common Radiant Credit Union Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Radiant Credit Union is difficult to navigate

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located. Use the help or tutorial s... ⇲

Fees not visible in app

Fix: Check the app's settings or account details section to see if there is an option to view fees. If not, consider keeping a separate record of... ⇲

Bugs issue

Bill Pay feature is unreliable

Fix: Ensure that you are entering all required information correctly when setting up a bill payment. Double-check the payee details and payment a... ⇲

Inaccurate data displayed

Fix: Refresh the app by pulling down on the screen to reload data. This can help correct any temporary discrepancies. OR Log out of the app an... ⇲

Transfers canceled when using space bar

Fix: Avoid using the space bar when entering information for transfers. Instead, use the delete key to correct any mistakes. OR If the issue p... ⇲

Radiant Credit Union logs out unexpectedly

Fix: Check your app settings for any timeout or auto-logout features. Adjust these settings if possible to extend your session duration. OR Ma... ⇲

Loading issue

Radiant Credit Union takes a long time to open

Fix: Clear the app's cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if that option is available.... ⇲

Account issue

Multi-account usage not available

Fix: If you have multiple accounts, consider using the app's account switch feature if available. This allows you to toggle between accounts with... ⇲

Network issue

ATM frequently down

Fix: Check the app for any notifications regarding ATM outages or maintenance schedules. This can help you plan your withdrawals accordingly. O... ⇲

Payments issue

Constant holds on deposits

Fix: Review the deposit policies in the app or on the website to understand the reasons for holds. This can help you plan your finances according... ⇲

Security issue

Debit card suspended when traveling

Fix: Before traveling, use the app to notify your bank of your travel plans, if that feature is available. This can help prevent your card from b... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.0%

Neutral

1.5%

Bad experience

0.6%

~ from our NLP analysis of 3,370 combined software ratings.

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Private Data Radiant Credit Union collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics