fix problems on ParkPassport [iphone]

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—— Run into issues on ParkPassport? Get help pending when official support gets back to you!

ParkPassport
Info:
company: National Park Trust, Inc.
: https://www.parktrust.org/contact-us/
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Search issue

Search function lacks park name search

Fix: 1. Use the app's general search feature to look for parks by location or type instead of name. 2. Check if there are filters available that... ⇲

Cannot search for parks by name

Fix: 1. Use the app's location-based search features to find parks nearby instead of searching by name. 2. Keep a list of parks you want to visi... ⇲
 
Customization issue

No option to manually check in or add parks

Fix: 1. Use the app's feedback feature to request the addition of a manual check-in option. 2. Keep a personal log of your visits to parks until... ⇲

No editing capabilities for visits and badges

Fix: 1. Keep a personal record of your visits and badges in a separate note-taking app until editing features are added. 2. Use the app's feedba... ⇲
 
Registration issue

Difficulty registering and resetting password

Fix: 1. Ensure you have a stable internet connection during the registration or password reset process. 2. Double-check that you are entering th... ⇲

Age group registration error

Fix: 1. Double-check that you are selecting the correct age group during registration. 2. Ensure that your device's date and time settings are c... ⇲
 
Glitches issue

Glitches and slow performance

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your iPhone to clear temporary files and refresh the system.... ⇲
 
Uploads issue

Inability to upload photos

Fix: 1. Check the app's permissions by going to Settings > Privacy > Photos and ensure ParkPassport has access to your photos. 2. Ensure that th... ⇲
 
Updates issue

No link to park websites

Fix: 1. Use a search engine to find the official websites of parks you are interested in visiting. 2. Bookmark these websites for easy access in... ⇲

Missing several state parks

Fix: 1. Use the app's feedback feature to report missing state parks. 2. Check for updates regularly, as the app may add more parks in future re... ⇲

No instructions for earning badges

Fix: 1. Explore the app thoroughly to see if there are any hidden sections or FAQs that provide information on earning badges. 2. Keep a persona... ⇲
 
Network issue

Inability to find parks even with good cell service

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting ParkPassport. 2.... ⇲
 
UI issue

Difficulty navigating the app

Fix: 1. Familiarize yourself with the app's layout by exploring each section and feature. 2. Look for a help or tutorial section within the app... ⇲
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 what users are saying
Good experience
85.3%

Bad experience
8.6%

Neutral
6.1%

~ from our NLP analysis of 278 combined software ratings.

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 Private Data ParkPassport collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics