fix problems on MyPDCU [iphone]

​

—— Run into issues on MyPDCU? Get help pending when official support gets back to you!

MyPDCU
Info:
company: People Driven Credit Union
: https://www.peopledrivencu.org/
: www.peopledrivencu.org
Chat with our AI-based MyPDCU Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

cumbersome bill payment process

Fix: To streamline the bill payment process, create a checklist of the steps you need to take each time you pay a bill. This can help you remembe... ⇲

extra steps for recurring payments

Fix: If the app requires extra steps for setting up recurring payments, try to familiarize yourself with the process by reviewing any available t... ⇲

does not separate old and new payments

Fix: To manage your payments better, you can create a manual log of your payments in a spreadsheet or note-taking app, categorizing them as 'old'... ⇲

unable to easily transfer funds

Fix: To simplify fund transfers, check if the app has a 'favorites' or 'recent transactions' feature that allows you to quickly access frequently... ⇲

MyPDCU redirects to home page after payments

Fix: If the app redirects you to the home page after making a payment, try to complete your payments in one session without navigating away from... ⇲
 
Account issue

difficult to manage multiple accounts

Fix: If managing multiple accounts is challenging, consider creating a separate profile for each account within the app if that feature is availa... ⇲

missing account information

Fix: If account information is missing, check the app settings to ensure that all necessary permissions are granted for the app to access your ac... ⇲
 
Updates issue

repeated prompts for app update

Fix: To reduce the frequency of update prompts, check your app settings to see if there is an option to disable update notifications. This can he... ⇲

MyPDCU does not work after update

Fix: If the app fails to work after an update, try restarting your device. This can often resolve temporary issues caused by updates. Additionall... ⇲
 
UI issue

confusing layout

Fix: Familiarize yourself with the app layout by spending some time exploring each section. Take notes on where key features are located, which c... ⇲

difficult navigation

Fix: To improve navigation, take some time to explore the app's features and familiarize yourself with its layout. Create a mental map of where t... ⇲
 
Security issue

less secure than desktop version

Fix: To enhance security while using the app, enable any available security features such as two-factor authentication or biometric login (finger... ⇲
 
Downloads issue

issues with app download

Fix: If you are having trouble downloading the app, ensure that your device has enough storage space and that you are connected to a stable inter... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.2%

Bad experience
5.4%

Neutral
2.4%

~ from our NLP analysis of 540 combined software ratings.

 Switch to these Alternatives:
DivDat Mobile Payments App
Michigan First App
Diversified Members CU
Zeal Credit Union Mobile
One Detroit Credit Union
Vibe Credit Union Mobile
ChristianFCU Banking
Community Choice e-Banking
CFCU Banking
MSGCU Mobile

 Private Data MyPDCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location