fix problems on Sun Sentinel [iphone]

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Sun Sentinel
Info:
company: Tribune Publishing Company, LLC
: http://www.sun-sentinel.com
: www.sun-sentinel.com
Chat with our AI-based Sun Sentinel Support
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UI issue

Poor user interface

Fix: 1. Familiarize with Navigation: Spend some time exploring the app’s layout. Look for a tutorial or help section within the app that can guid... ⇲

Inability to scroll past headlines

Fix: 1. Tap on Headlines: Try tapping on a headline to open the article. This may allow you to scroll through the content instead of just the hea... ⇲

Scrolling issues on iOS devices

Fix: 1. Restart the App: Close the app completely and reopen it to see if that resolves scrolling issues. 2. Update iOS: Ensure your device is ru... ⇲
 
Ads issue

Aggressive pop-up ads

Fix: 1. Close Ads Promptly: When an ad appears, look for a small 'X' or 'Close' button to dismiss it quickly. This can minimize disruption. 2. Us... ⇲

Visual clutter from ads

Fix: 1. Use Reader Mode: If available, use the reader mode in Safari to view articles without ads. Copy the article link and paste it into Safari... ⇲
 
Login issue

Login issues with notifications

Fix: 1. Reset Password: If you’re having trouble logging in, try resetting your password through the app or website. Follow the prompts to receiv... ⇲
 
Account issue

Limited article access despite subscription

Fix: 1. Log Out and Log Back In: Sometimes, logging out of your account and then logging back in can refresh your access rights. Go to the app se... ⇲

Tease articles without access

Fix: 1. Check Subscription: Ensure your subscription is active and covers the content you’re trying to access. Review your subscription details i... ⇲

Inconsistent article availability

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as updates may improve article availability. 2. Clear Cache: Offload... ⇲

Limited access to local news

Fix: 1. Check Location Settings: Ensure that location services are enabled for the app to receive local news. Go to Settings > Privacy > Location... ⇲
 
Compatibility issue

Landscape mode not supported on iPad

Fix: 1. Rotate Your Device: Ensure that your iPad is physically rotated to landscape mode. Sometimes, the app may not automatically switch. 2. Ch... ⇲

Sun Sentinel not functional in certain regions

Fix: 1. Check Location Settings: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sur... ⇲
 
Search issue

Search function fails to find articles

Fix: 1. Use Specific Keywords: When searching, try using more specific keywords or phrases that are likely to appear in the articles you’re looki... ⇲
 
Network issue

Frequent redirects to website

Fix: 1. Disable Pop-ups: Go to your iPhone Settings > Safari > Block Pop-ups and ensure this is enabled to reduce redirects. 2. Use In-App Browse... ⇲
 
Customization issue

Lack of dark mode option

Fix: 1. Use System-Wide Dark Mode: Go to Settings > Display & Brightness and enable 'Dark' mode. Some apps may automatically adjust to this setti... ⇲
 
Updates issue

Slow updates to app

Fix: 1. Check for Updates Regularly: Make it a habit to check for updates in the App Store regularly to ensure you have the latest version. 2. Cl... ⇲
 
Bugs issue

Political bias in reporting

Fix: 1. Diversify News Sources: To get a more balanced view, consider using multiple news apps or websites that offer different perspectives on t... ⇲

Poor overall reading experience

Fix: 1. Adjust Text Size: Go to Settings > Display & Brightness > Text Size and adjust the text size for better readability. 2. Use Reader Mode:... ⇲
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 what users are saying
Good experience
88.8%

Bad experience
7.6%

Neutral
3.6%

~ from our NLP analysis of 6,277 combined software ratings.

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 Private Data Sun Sentinel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Digital Access: $19.99 One month free trial. Then pay $19.99/month.
  2. News App Only: $19.99 Enjoy the Sun Sentinel app without limits.
  3. Unlimited Digital Access: $19.99 Apple News, sun-sentinel.com, and our app
  4. Sun Sentinel: $199.99 Special Yearly Offer- $59.99 for first year.
  5. Premium Story Credits: $0.99 Get access to 4 premium stories on this device.