fix problems on IKEA [iphone]

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—— Run into issues on IKEA? Get help pending when official support gets back to you!

IKEA
Info:
company: Inter IKEA Systems B.V.
: http://www.ikea.com
: www.ikea.com
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Bugs issue

Shopping list feature disappears

Fix: 1. Ensure you are logged in: Make sure you are logged into your account, as shopping lists may not save if you are not. 2. Check app settin... ⇲
 
Settings issue

Cannot change language for certain regions

Fix: 1. Change device language: Go to your iPhone settings, select 'General', then 'Language & Region', and change the language to your preferred... ⇲
 
Network issue

Limited offline functionality for shopping lists

Fix: 1. Download lists: Before going offline, ensure your shopping lists are downloaded. Open the list and check for an option to save it for off... ⇲
 
Updates issue

Inaccurate inventory updates

Fix: 1. Refresh inventory: Manually refresh the inventory by pulling down on the inventory page to update the information. 2. Check store availa... ⇲

Unclear order status updates

Fix: 1. Check order history: Go to your account section and check your order history for updates on your orders. 2. Enable notifications: Ensure... ⇲
 
UI issue

Confusing navigation and categories

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand the navigation structure. 2. Use the search function: Inste... ⇲

No landscape mode for iPad

Fix: 1. Rotate your iPad: Ensure that the rotation lock is off and try rotating your iPad to see if the app adjusts to landscape mode. 2. Use a... ⇲

Unclear product packaging and pricing

Fix: 1. Check product details: Tap on the product for more details, which may include clearer images and pricing information. 2. Visit the websi... ⇲
 
Slow issue

Slow load times

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as slow load times can be due to poor connectivity. 2. Close ba... ⇲
 
Customization issue

Lack of multiple store favorites

Fix: 1. Use bookmarks: As a workaround, bookmark the URLs of your favorite stores in your mobile browser for quick access. 2. Create a list: Man... ⇲

Limited planning tools for specific room sizes

Fix: 1. Use external tools: Consider using third-party room planning apps that allow for more detailed planning and then refer back to the IKEA a... ⇲
 
Registration issue

Issues with account registration and password validation

Fix: 1. Check password requirements: Ensure your password meets the app's requirements (e.g., length, special characters). 2. Use a different em... ⇲
 
Notifications issue

Inability to order out-of-stock items for future notification

Fix: 1. Sign up for notifications: Check if there is an option to sign up for notifications when the item is back in stock. 2. Use the wishlist:... ⇲
 
Loading issue

Long delivery windows

Fix: 1. Check delivery options: Review the delivery options available during checkout to see if there are faster delivery methods. 2. Plan ahead... ⇲
 
Gameplay issue

Frustrating tutorial process for scanning features

Fix: 1. Skip the tutorial: If the tutorial is frustrating, look for an option to skip it and explore the features on your own. 2. Refer to help... ⇲
 
Compatibility issue

IKEA does not support scanning items in-store

Fix: 1. Use the app for product information: While you cannot scan, you can still use the app to search for product information while in-store.... ⇲
 
Search issue

Difficult to find curated categories

Fix: 1. Explore the homepage: Spend time on the app's homepage to see if curated categories are featured prominently. 2. Use the search function... ⇲

Lack of AI recognition for product searches

Fix: 1. Use specific keywords: Instead of relying on AI, use specific keywords or product names in the search bar to find items. 2. Browse categ... ⇲
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Good experience
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Bad experience
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Neutral
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~ from our NLP analysis of 110,297 combined software ratings.

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 Private Data IKEA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
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    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics