fix problems on Hometown Community Banks App [iphone]

​

—— Run into issues on Hometown Community Banks App? Get help pending when official support gets back to you!

Hometown Community Banks App
Info:
company: Morton Community Bank
: https://www.hometownbanks.com/ContactUs
: www.hometownbanks.com
Chat with our AI-based Hometown Community Banks App Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Transaction history dates are out of order

Fix: Check if there is a sorting option within the transaction history section. Look for a filter or sort button that allows you to arrange trans... ⇲
 
UI issue

Accounts move around when scrolling

Fix: Try to scroll more slowly and steadily to see if the issue persists. Sometimes, rapid scrolling can cause the app to misinterpret touch inpu... ⇲

Difficult to navigate

Fix: Familiarize yourself with the app layout. Spend some time exploring each section to understand where features are located. OR Look for a... ⇲
 
Notifications issue

No email notifications for transactions

Fix: Check your app settings to ensure that notifications are enabled. Go to the app settings and look for a section related to notifications or... ⇲
 
Login issue

Face ID login not available for both personal and business

Fix: Ensure that Face ID is set up correctly on your iPhone. Go to Settings > Face ID & Passcode and check that it is enabled for app access. O... ⇲
 
Slow issue

Hometown Community Banks App is slow to load

Fix: Clear the app's cache if possible. This can often be done by deleting the app and reinstalling it from the App Store, which can help improve... ⇲
 
Freezing issue

Hometown Community Banks App freezes when clicking on cards

Fix: Try restarting your iPhone. This can help clear temporary glitches that may be causing the app to freeze. OR If the problem continues, co... ⇲
 
Syncing issue

Cleared transactions show up the next day

Fix: Check if there is a refresh option in the app. Pull down on the transaction history screen to refresh the data manually. OR If the issue... ⇲

Migration issues with external bank accounts

Fix: Ensure that you have entered the correct account details for the external bank. Double-check for any typos or errors in the account number o... ⇲

Inconsistent transaction visibility

Fix: Refresh the transaction history by pulling down on the screen to ensure you are viewing the most current data. OR If transactions are sti... ⇲
 
Security issue

Requires re-entering password to pay bills

Fix: Check if there is an option to save your password or enable biometric login for bill payments in the app settings. OR If this feature is... ⇲
 
Account issue

Locked out without warning

Fix: Ensure you are entering the correct password. If you have forgotten it, use the password recovery option in the app. OR If you are freque... ⇲
 
Features issue

Limited features compared to other banks

Fix: Explore the app thoroughly to ensure you are aware of all available features. Sometimes, features may be hidden in menus or settings. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.9%

Bad experience
4.9%

Neutral
2.2%

~ from our NLP analysis of 3,264 combined software ratings.

 Switch to these Alternatives:
CEFCU Mobile Banking
Heartland Bank Mobile Banking
UCB Banks
Better Banks
Heartland Credit Union App
BOS Mobile Banking
Busey - Mobile
COUNTRY Financial Mobile
INB - Illinois National Bank
HomeTown Bank MN

 Private Data Hometown Community Banks App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics