fix problems on OnTime [iphone]

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—— Run into issues on OnTime ? Get help pending when official support gets back to you!

onTime : BART, Muni, Caltrain.
Info:
company: Mobileware Inc.
: http://www.mobilewareinc.com
: www.mobilewareinc.com
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Search issue

No trips found for selected stations

Fix: Double-check the station names you are entering. Make sure they are spelled correctly and match the official names used by the transit agenc... ⇲
 
Ads issue

Ads are intrusive after update

Fix: Check if there is an option within the app to purchase an ad-free version or subscription. Many apps offer this as a way to enhance user exp... ⇲
 
Syncing issue

Route not saved between uses

Fix: Ensure that you are logged into your account within the app. Some apps require you to be logged in to save preferences and routes. If you ar... ⇲
 
Bugs issue

Fremont line information inaccurate

Fix: Verify the information with the official transit agency's website or app. Sometimes, third-party apps may not have the most current data. If... ⇲

Station locations not recognized

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for onTime, and check if an update is available. U... ⇲

Times are inaccurate

Fix: Check if your device's time zone settings are correct. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled... ⇲
 
Updates issue

onTime not updating timetable

Fix: Manually refresh the timetable by pulling down on the screen in the app. This action often triggers a data refresh and may update the timeta... ⇲
 
UI issue

Format is illogical

Fix: Explore the app's settings to see if there are options to customize the display format. Some apps allow users to change how information is p... ⇲
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 what users are saying
Good experience
74.5%

Bad experience
23.5%

Neutral
2.0%

~ from our NLP analysis of 51 combined software ratings.

 Switch to these Alternatives:
San Francisco Travel Guide
Live BART
SF Muni Buses
Muni Underground
Caltrain+
Busly - SF Muni, WMATA, MBTA
Arrival BART
BART (Official)
Caltrain Mobile
Schedules - AC Transit

 Private Data onTime collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium: $4.99 Yearly subscription without ads.