fix problems on Teladoc Health Patient [iphone]

—— Run into issues on Teladoc Health Patient? Get help pending when official support gets back to you!

Teladoc Health Patient

Info:

company: InTouch Technologies, Inc.

: https://intouchhealth.com/contact-us/

: intouchhealth.com

Chat with our AI-based Teladoc Health Patient Support

🛠️ Common Teladoc Health Patient Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No female providers available

Fix: Check the app settings to see if you can filter providers by gender. If this option is available, select 'female' to see if any providers ar... ⇲

Appointment no-show

Fix: Ensure that you have the correct appointment time and date by checking your appointment history in the app. If you missed the appointment, c... ⇲

Quality issue

Inconsistent quality of service

Fix: After each appointment, provide feedback through the app. This feedback can help improve the service quality. If you experience a particular... ⇲

Slow issue

Long wait times

Fix: Try to book appointments during off-peak hours, such as early mornings or late evenings, when demand may be lower. This can help reduce your... ⇲

UI issue

No queue information provided

Fix: If the app does not show queue information, consider reaching out to customer support through the app to suggest this feature. Meanwhile, yo... ⇲

Freezing issue

Teladoc Health Patient freezes on 'allow local network' page

Fix: Force close the app by swiping it away from your app switcher. Then, reopen the app and try again. If it still freezes, restart your iPhone... ⇲

Sign-in glitch with spinning icon

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if that resolves the issue. If the prob... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

53.3%

Good experience

40.0%

Neutral

6.7%

~ from our NLP analysis of 45 combined software ratings.

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Private Data Teladoc Health Patient collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics