fix problems on Noonlight [iphone]

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—— Run into issues on Noonlight? Get help pending when official support gets back to you!

Noonlight: Feel Protected 24/7
Info:
company: Noonlight, Inc.
: http://help.noonlight.com
: noonlight.com
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Security issue

Requires PIN entry after holding button

Fix: To streamline the process, practice using the app in a safe environment to get accustomed to the PIN entry. This will help you react quickly... ⇲

No option to use app when phone is locked

Fix: Check if the app has a feature that allows emergency access when the phone is locked. Go to 'Settings' > 'Face ID & Passcode' or 'Touch ID &... ⇲
 
Payments issue

Subscription model may deter users

Fix: Evaluate the features offered in the subscription model and consider if there are any free alternatives that meet your needs. Research other... ⇲
 
Compatibility issue

Noonlight not integrated as a standard feature

Fix: Explore your phone's built-in safety features, such as emergency SOS settings. Go to 'Settings' > 'Emergency SOS' to set up quick access to... ⇲
 
UI issue

Limited response time for accidental activations

Fix: Familiarize yourself with the app's settings to see if there is an option to adjust the sensitivity of the activation button. This may help... ⇲

Touchscreen issues may cause accidental activations

Fix: Consider using a phone case that provides better grip and reduces the likelihood of accidental touches. Look for cases designed for better h... ⇲
 
Support issue

Delayed response in chat support

Fix: Utilize the app's FAQ or help section for immediate answers to common questions. This can save time while waiting for chat support. OR If... ⇲
 
Bugs issue

Inconsistent user experience with emergency calls

Fix: Test the emergency call feature in a safe environment to understand how it works and what to expect. Familiarize yourself with the process t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.7%

Bad experience
4.4%

Neutral
1.9%

~ from our NLP analysis of 16,309 combined software ratings.

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 Private Data Noonlight collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. SafeTrek: $2.99 Subscribe to SafeTrek for 24/7 call center protection.
  2. SafeTrek: $2.99 Subscribe to SafeTrek for 24/7 call center protection.
  3. Instant Access: $4.99 Access to Premium features and integrations.
  4. SafeTrek: $2.99 Subscribe to SafeTrek for 24/7 protection.
  5. Noonlight Premium: $9.99 Access to Premium features and integrations.
  6. Noonlight Premium: $9.99 Access to Premium features and integrations.
  7. SafeTrek: $29.99 Subscribe to SafeTrek for 24/7 call center protection.
  8. SafeTrek: $1.99 Subscribe to SafeTrek for 24/7 call center protection.
  9. SafeTrek: $29.99 Subscribe to SafeTrek for 24/7 call center protection.
  10. SafeTrek: $3.99 Subscribe to SafeTrek for 24/7 call center protection.