—— Run into issues on Flor2U? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the estimated delivery time provided at the time of order. If the delivery is delayed, contact the courier service directly using the... ⇲
Fix: Document your interactions with customer service, including dates, times, and the names of representatives. This will help you provide a cle... ⇲
Fix: When placing an order, specify any preferences for flower types or arrangements. If the flowers received do not match your expectations, tak... ⇲
Fix: Ensure that your payment method is valid and has sufficient funds. Check if the app requires any specific payment settings or if there are k... ⇲
Fix: Review the app's cancellation policy to understand your rights. If your order was canceled, check your payment method for any pending refund... ⇲
Fix: Use the app's support feature to submit a ticket or inquiry. Be specific about your issue and request a timeline for a response. This can so... ⇲
Fix: If you encounter unprofessional behavior from a courier, document the incident with details such as time, location, and description of the b... ⇲
Fix: When placing an order, always check for any disclaimers regarding delivery times, especially during busy periods. If the estimate seems unre... ⇲
Fix: Immediately check the tracking information provided in your order confirmation. If the flowers are marked as delivered but you have not rece... ⇲
Fix: Refresh the app or log out and back in to see if the order status updates. Sometimes, the app may not refresh automatically, leading to outd... ⇲