fix problems on EG4 Monitor [iphone]

—— Run into issues on EG4 Monitor? Get help pending when official support gets back to you!

EG4 Monitor

Info:

company: Naveen Tera

: https://eg4electronics.com

Chat with our AI-based EG4 Monitor Support

🛠️ Common EG4 Monitor Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Energy consumption data is difficult to read

Fix: Try adjusting the display settings within the app. Go to the settings menu and look for options related to data display or visualization. Yo... ⇲

No customizable battery percentage notifications

Fix: Check the app settings for notification preferences. Some apps allow you to set thresholds for battery notifications. If this feature is not... ⇲

Slow issue

Refresh cycle is slow

Fix: Look for an option in the app settings to adjust the refresh rate. If available, set it to a more frequent interval to improve the speed of... ⇲

UI issue

Pull down to refresh removed

Fix: If the pull-down refresh feature is no longer available, try navigating to a different section of the app and then returning to the main scr... ⇲

Small icons are hard to press on the go

Fix: Adjust the accessibility settings on your iPhone. Go to Settings > Accessibility > Touch > and enable 'Touch Accommodations' to make it easi... ⇲

No consolidated view for multiple inverters

Fix: Look for a settings option that allows you to group or consolidate data from multiple inverters. This may be under a 'Dashboard' or 'Overvie... ⇲

Font size is too small

Fix: Check the app settings for any options related to font size or display settings. Some apps allow you to increase the font size for better re... ⇲

Design needs a refresh

Fix: While you cannot change the app design, you can customize your home screen by organizing your apps for easier access to the EG4 Monitor app.... ⇲

Data issue

PV input combines multiple inputs

Fix: Check if there is an option in the app settings to separate or categorize the PV inputs. This may allow you to view each input individually.... ⇲

Settings issue

Time displayed is not local time

Fix: Go to the app settings and look for time zone settings. Ensure that the app is set to your local time zone to display the correct time. OR... ⇲

Limited adjustability for charging parameters

Fix: Explore the app settings thoroughly to see if there are any hidden options for adjusting charging parameters. Sometimes these settings are n... ⇲

Basic settings are complex and not user-friendly

Fix: Refer to the user manual or help section within the app for guidance on navigating the settings. This can provide clarity on how to adjust s... ⇲

Syncing issue

Data not refreshing without reopening app

Fix: Check for any settings related to background app refresh. Go to Settings > General > Background App Refresh and ensure it is enabled for the... ⇲

Notifications issue

Low battery notification dot doesn't clear

Fix: Try tapping on the notification dot to see if it clears. If not, check the app settings for notification management and see if you can reset... ⇲

Bugs issue

Inaccurate power readings

Fix: Ensure that all connections and sensors are properly installed and functioning. Check the installation manual for troubleshooting tips. OR... ⇲

Updates issue

Snapshot updates every 5 minutes

Fix: Look for settings related to snapshot frequency in the app. If available, change the update interval to a shorter duration. OR As a worka... ⇲

Requires reopening app for updates

Fix: Check if there are any settings related to automatic updates or background refresh in the app settings. Enable these options if available.... ⇲

Network issue

Cloud-based system is not ideal for off-grid

Fix: If you are off-grid, consider downloading the data for offline use if the app allows it. Check for an export feature in the app settings.... ⇲

Error when logging in

Fix: Double-check your login credentials for accuracy. Ensure that there are no typos in your username or password. OR If you continue to expe... ⇲

Customization issue

Lack of widget functionality

Fix: Check if the app has any settings for widgets or shortcuts. If not, consider using a third-party widget app that can display data from the E... ⇲