fix problems on Autenticação Gov [iphone]

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—— Run into issues on Autenticação Gov? Get help pending when official support gets back to you!

Autenticação Gov
Info:
company: Agência para a Modernização Administrativa
: https://eportugal.gov.pt/contactos
Chat with our AI-based Autenticação Gov Support
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Registration issue

Photos fail to validate for registration

Fix: 1. Ensure that the photos meet the app's requirements (size, format, etc.). Check the app's guidelines for photo specifications. 2. Use a w... ⇲
 
UI issue

Background color issues obscure text input

Fix: 1. Check if there is an option in the app settings to change the theme or background color. Switching to a lighter or darker theme may resol... ⇲

Postal code entry does not enable continue button

Fix: 1. Ensure that you are entering the postal code in the correct format as required by the app. Check for any specific instructions regarding... ⇲

Only numbers displayed for country code selection

Fix: 1. Check if there is an option to view country names in the app settings. If not, try to remember the country code for your selection. 2. I... ⇲

Poor user interface quality

Fix: 1. Check for any updates to the app that may improve the user interface. Go to the App Store and see if an update is available. 2. Try adju... ⇲
 
Compatibility issue

No support for MacBook

Fix: 1. If you need to use the app on a MacBook, consider using an iOS emulator like iPadian or similar software that allows you to run iOS apps... ⇲
 
Crashes issue

Autenticação Gov continues to crash after re-install

Fix: 1. After reinstalling, ensure that you restart your iPhone before opening the app again. 2. Check for any pending iOS updates and install t... ⇲
 
Security issue

SMS security code not received for US phone number

Fix: 1. Ensure that your phone number is entered correctly, including the country code. 2. Check your phone's signal strength and ensure that yo... ⇲
 
Bugs issue

Autenticação Gov generates codes but does not proceed

Fix: 1. After generating the code, ensure that you are entering it within the time limit specified by the app. 2. Restart the app and try genera... ⇲

Autenticação Gov does not work as intended

Fix: 1. Ensure that your iPhone is updated to the latest iOS version, as compatibility issues can cause apps to malfunction. 2. Clear the app's... ⇲
 
Camera issue

Basic functionality of image capture does not work

Fix: 1. Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and check if the app is enabled. 2. Restart... ⇲
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 what users are saying
Bad experience
88.2%

Good experience
11.8%

Neutral
0.0%

~ from our NLP analysis of 34 combined software ratings.

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 Private Data Autenticação Gov collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Other Data