fix problems on Remote [iphone]

​

—— Run into issues on Remote ? Get help pending when official support gets back to you!

Remote for Samsung TV Smart
Info:
company: Controlla TV LTD.
: https://www.controlla-tv.com
: www.controlla-tv.com
Chat with our AI-based Remote Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Difficult to cancel subscription

Fix: Open the App Store on your iPhone, tap on your profile picture, select 'Subscriptions', find the app, and follow the prompts to cancel your... ⇲
 
Installation issue

Requires reinstallation to connect

Fix: Try clearing the app's cache by going to your iPhone's settings, selecting the app, and choosing 'Clear Cache' if available. This may help m... ⇲

Frequent need to reinstall

Fix: Check for any software updates for your iPhone that may improve app stability. Go to Settings > General > Software Update. OR Try uninsta... ⇲
 
Compatibility issue

Only works if TV is on

Fix: Consider using the physical remote to turn on the TV before using the app. This is a limitation of the app's design and may not have a worka... ⇲
 
Payments issue

Too expensive for subscription

Fix: Evaluate your usage of the app. If you find that you are not using it frequently, consider canceling the subscription and using the physical... ⇲

Charges not disclosed until after download

Fix: Before downloading any app, check the app's page in the App Store for any mention of in-app purchases or subscription fees in the descriptio... ⇲

Subscription model not cost-effective

Fix: Consider using the app only during specific times when you need it, and cancel the subscription when not in use to save costs. OR Look fo... ⇲
 
Ads issue

Too many ads

Fix: Check if there is an option within the app to purchase an ad-free version or a premium subscription that removes ads. OR Consider using t... ⇲
 
Customization issue

Voice command feature missing

Fix: Explore other remote control apps that offer voice command features. Some apps may have this functionality built-in. OR Use Siri on your... ⇲
 
Bugs issue

Remote registers multiple button pushes

Fix: Try adjusting the sensitivity settings within the app if available. This may help reduce the frequency of multiple button pushes being regis... ⇲
 
UI issue

Power button turns off TV

Fix: Check the app settings to see if there is an option to customize button functions. If available, you may be able to change the power button'... ⇲
 
Network issue

Connection issues after initial use

Fix: Restart both your iPhone and the TV to refresh the connection. This can often resolve temporary connectivity issues. OR Ensure that your... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
82.7%

Bad experience
13.6%

Neutral
3.7%

~ from our NLP analysis of 1,955 combined software ratings.

 Switch to these Alternatives:
Samsung Smart TV remote myTifi
Remote for Samsung tv plus
Samsung - Smart TV Remote
TV Remote Control for Samsung・
Universal TV Remote Control ·
Smart TV Remote for Samsung
TV remote for Samsung - App
Remotie: remote for Samsung TV
TV Remote - Universal
Universal Remote・TV Control

 Private Data Remote collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. New Week Plan: $6.99 Unlock all feature for a 1 week
  2. Weekly Plan: $4.99 Unlock all feature for a 1 week
  3. Lifetime Access: $34.99 Unlock all feature for lifetime
  4. Yearly Plan: $39.99 Unlock all feature for a 1 year
  5. Access Promotion Offer: $24.99 Unlock all feature for lifetime
  6. Lifetime - Promotion: $39.99 All feature to access for lifetime
  7. Lifetime - Promotion Offer: $29.99 Unlock all feature for lifetime