fix problems on BKash [iphone]

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—— Run into issues on BKash? Get help pending when official support gets back to you!

bKash
Info:
company: bKash Limited
: https://webchat.bkash.com
: www.bkash.com
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Notifications issue

Incorrect bill notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > bKash and ensure that notifications are enabled. This can help ensure you r... ⇲
 
Security issue

Issues with PIN reset process

Fix: 1. Follow the reset instructions carefully: Ensure you are following the correct steps for resetting your PIN as outlined in the app. 2. Ch... ⇲
 
Compatibility issue

Verification failures on iOS

Fix: 1. Ensure correct information: Double-check that you are entering the correct phone number and any other required information during the ver... ⇲

Inability to download new updates on older iPhones

Fix: 1. Check compatibility: Ensure that your iPhone model is compatible with the latest version of bKash. If not, you may need to use an older v... ⇲
 
Syncing issue

Transaction history not updating

Fix: 1. Refresh the app: Pull down on the transaction history screen to refresh the data. This can help update the transaction history. 2. Check... ⇲

Inconsistent transaction records

Fix: 1. Refresh the transaction history: Pull down on the transaction history screen to refresh the data. 2. Check your internet connection: Ens... ⇲
 
UI issue

Poor iPad interface

Fix: 1. Use the iPhone version: If the iPad interface is not satisfactory, consider using the iPhone version of the app on your iPad by downloadi... ⇲

Bad UI/UX design

Fix: 1. Familiarize yourself with the layout: Spend some time navigating the app to become more comfortable with its design. 2. Use the app's he... ⇲
 
Updates issue

Random errors after updates

Fix: 1. Clear app cache: Go to your iPhone settings, find bKash, and clear the cache if the option is available. This can help resolve errors cau... ⇲

bKash lagging after updates

Fix: 1. Restart your device: A restart can help clear temporary files and improve app performance. 2. Clear app cache: If available, clear the c... ⇲
 
Permissions issue

Camera permission issues

Fix: 1. Check camera permissions: Go to Settings > Privacy > Camera and ensure that bKash has permission to access the camera. 2. Restart the ap... ⇲
 
Payments issue

Increased transaction fees without notice

Fix: 1. Review transaction history: Check your transaction history to confirm if the fees have changed. 2. Check for updates: Look for any annou... ⇲

Missing Amex card payment option

Fix: 1. Check payment options: Go to the payment settings in the app to see if Amex can be added. 2. Use an alternative card: If Amex is not sup... ⇲
 
Login issue

Lack of biometric login options

Fix: 1. Use a strong password: While biometric options are not available, ensure you have a strong password for security. 2. Enable two-factor a... ⇲
 
Settings issue

No option to change phone number in app

Fix: 1. Check account settings: Go to your account settings within the app to see if there is an option to update your phone number. 2. Log out... ⇲
 
Network issue

No offline mode available

Fix: 1. Prepare in advance: If you know you will be offline, complete necessary transactions while you have internet access. 2. Use a different... ⇲
 
Slow issue

Slow app performance

Fix: 1. Restart your device: A restart can help clear temporary files and improve app performance. 2. Clear app cache: If available, clear the c... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Look for community forums: Sea... ⇲
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 what users are saying
Good experience
70.4%

Bad experience
23.1%

Neutral
6.5%

~ from our NLP analysis of 10,257 combined software ratings.

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 Private Data bKash collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics