fix problems on FTSearch [iphone]

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—— Run into issues on FTSearch? Get help pending when official support gets back to you!

FTSearch - Fast Track Bid Tool
Info:
company: Vince Internet Company Enterprises LLC
: https://www.bidft.auction/
: www.bidft.auction
Chat with our AI-based FTSearch Support
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Search issue

Search function fails to find recent auctions

Fix: 1. Refresh the search: Try pulling down on the search results page to refresh the data. This can help load the most recent auctions. 2. Che... ⇲

Unable to search for specific items

Fix: 1. Use broader search terms: If specific searches fail, try using broader terms or keywords related to the item. 2. Check spelling: Ensure... ⇲

Search results include irrelevant items

Fix: 1. Use specific keywords: Try to use more specific keywords or phrases when searching to narrow down results. 2. Check filters: Ensure that... ⇲
 
UI issue

Watchlist shows no items

Fix: 1. Check if items are added: Ensure that you have actually added items to your watchlist. Go to the auction listings and add items to the wa... ⇲
 
Bugs issue

Inconsistent item descriptions

Fix: 1. Verify item details: Cross-check the item descriptions with the auction listings on a web browser to confirm accuracy. 2. Report discrep... ⇲
 
Features issue

Missing key features for tracking auctions

Fix: 1. Explore app settings: Go to the app settings and see if there are options to enable or customize tracking features. 2. Check for updates... ⇲

No favorites list or recently searched items feature

Fix: 1. Use the watchlist: As a workaround, use the watchlist feature to keep track of items you are interested in. 2. Document favorites manual... ⇲
 
Freezing issue

FTSearch freezes when accessing watchlist

Fix: 1. Restart the app: Close the app completely and reopen it to see if the freezing issue resolves. 2. Clear app cache: Offload the app to cl... ⇲
 
Notifications issue

Notifications for ended items are inaccurate

Fix: 1. Check notification settings: Ensure that notifications are set correctly in the app settings. 2. Refresh notifications: Pull down on the... ⇲
 
Syncing issue

No syncing between devices

Fix: 1. Ensure you are logged into the same account: Check that you are using the same account on both devices. 2. Check internet connection: En... ⇲
 
Updates issue

Removed functionality after update

Fix: 1. Check update notes: Review the update notes in the App Store to see if the functionality was intentionally removed or altered. 2. Explor... ⇲

Subscription model introduced without clear notice

Fix: 1. Review subscription details: Go to the app settings and check the subscription section to understand the new model and what features are... ⇲

FTSearch does not update inventory

Fix: 1. Refresh the inventory: Pull down on the inventory page to refresh the data. 2. Check for updates: Ensure the app is updated to the lates... ⇲
 
Support issue

Developer support issues

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website that may address common issues. 2. Use community forums: Search for... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.8%

Bad experience
4.2%

Neutral
3.0%

~ from our NLP analysis of 1,659 combined software ratings.

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 Private Data FTSearch collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. FTSearch - Plus: $9.99 Access to advanced FT Search features
  2. FTSearch Plus: $9.99 Yearly access to power user features.