—— Run into issues on Deep Sentinel ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for any available updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if D... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button on older iPhones) and swiping the Deep S... ⇲
Fix: Check if there is a specific gesture or button for rewinding events in the app. Sometimes, features may not be intuitive. Look for a help se... ⇲
Fix: Check for any background apps that may be consuming resources. Close unnecessary apps by swiping them away in the app switcher. This can hel... ⇲
Fix: Try using pinch-to-zoom gestures on the footage screen. If this does not work, check the app settings to see if there is an option to enable... ⇲
Fix: Check if the app is up to date. If not, update it through the App Store. If it is up to date, try restarting your iPhone to refresh the app'... ⇲
Fix: Adjust the display settings on your iPhone. Go to 'Settings' > 'Display & Brightness' and try changing the brightness or enabling 'Night Shi... ⇲
Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, understanding the navigation can make the interfac... ⇲
Fix: If you notice inconsistent response times, try to identify if this happens during specific times of the day. If so, it may be due to high tr... ⇲
Fix: If the friendliness of agents is distracting, try to steer the conversation back to the issue at hand by stating your needs clearly and dire... ⇲
Fix: Ensure that your iPhone has enough storage space available. Go to 'Settings' > 'General' > 'iPhone Storage' to check. If storage is low, del... ⇲