—— Run into issues on StitchBuddy HD? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are logged into the same account used for the purchase. Go to the 'My Designs' section in the app and check if the purchased... ⇲
Fix: To change colors, select the design you want to edit, then look for a color palette or color selection tool in the editing menu. Tap on the... ⇲
Fix: Familiarize yourself with the available editing tools by exploring the app's interface. Look for tutorials or user forums online that may pr... ⇲
Fix: If creating designs from scratch is essential, consider using a different app that specializes in design creation, then export the design to... ⇲
Fix: Search for user-generated guides or video tutorials on platforms like YouTube. Many users share their experiences and tips that can help you... ⇲
Fix: While waiting for support, utilize online forums and community groups where other users may have experienced similar issues and can offer so... ⇲
Fix: If the gallery view is no longer available, try accessing your designs through the 'My Designs' section or any alternative viewing options p... ⇲
Fix: Take time to explore the app's interface and familiarize yourself with its features. Start with simple designs to build your confidence befo... ⇲
Fix: If you encounter error messages, try restarting the app or your device to clear any temporary glitches. Ensure that the app is updated to th... ⇲
Fix: If the demo file is locked, check if there are any settings within the app that allow you to unlock or enable editing for demo files. Someti... ⇲
Fix: Check the file type of the design you are trying to edit. Some file types may have limitations on color editing. Refer to the app's document... ⇲
Fix: Ensure that your USB cable is functioning properly and that you are using a compatible port. Try using a different USB port or cable to see... ⇲
Fix: If you rely on a Mac for full functionality, consider using a virtual machine or remote desktop application to access a Mac environment from... ⇲
Fix: If in-app purchases are not available, check the app's website or authorized retailers for purchasing options. You may need to buy designs e... ⇲
Fix: Check your iCloud settings to ensure that the app has permission to access iCloud Drive. Go to Settings > [Your Name] > iCloud > Manage Stor... ⇲