fix problems on TRSTD [iphone]

—— Run into issues on TRSTD? Get help pending when official support gets back to you!

TRSTD

Info:

company: TRSTD TECHNOLOGIES INC.

: https://www.trstd.ca/frequently-asked-questions

: www.trstd.ca

Chat with our AI-based TRSTD Support

🛠️ Common TRSTD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot view profile to manage payment options

Fix: 1. Open the TRSTD app on your iPhone. 2. Navigate to the main menu, usually represented by three horizontal lines or a profile icon. 3. Look... ⇲

Charged for passes that are supposed to be free

Fix: 1. Review the terms and conditions of the passes to ensure you understand the pricing structure. 2. Check your transaction history in the ap... ⇲

Account issue

Account recovery is difficult after accidental deletion

Fix: 1. If you accidentally deleted your account, try reinstalling the app and selecting 'Sign In' instead of 'Create Account'. 2. Use the email... ⇲

Incorrect code errors despite having an account

Fix: 1. Double-check the login credentials you are entering for any typos. 2. If you have forgotten your password, use the 'Forgot Password' feat... ⇲

Auth code not accepted

Fix: 1. Ensure you are entering the correct authentication code and that it has not expired. 2. If you are using an authentication app, check tha... ⇲

UI issue

Confusing app functionality

Fix: 1. Familiarize yourself with the app by exploring all its features. 2. Look for a tutorial or help section within the app that may provide g... ⇲

Disorganized purchasing process

Fix: 1. Take notes on the steps you find confusing and create a checklist for future purchases. 2. Familiarize yourself with the purchasing proce... ⇲

Crashes issue

TRSTD crashes during sneaker releases

Fix: 1. Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Clear the app's cache by going t... ⇲

Loading issue

Infinite waiting queue

Fix: 1. If you encounter an infinite waiting queue, try closing the app and reopening it. 2. Check your internet connection to ensure it is stabl... ⇲

Privacy issue

Suspected data selling to third parties

Fix: 1. Review the app's privacy policy to understand how your data is being used. 2. Adjust your privacy settings within the app to limit data s... ⇲

Bugs issue

TRSTD is ineffective for purchasing shoes

Fix: 1. If the app is not functioning as expected, try clearing the app's cache and data. 2. Ensure you have a stable internet connection and try... ⇲

Passes often yield no results

Fix: 1. Keep track of the passes you apply for and note the outcomes. 2. If you consistently receive no results, consider adjusting your strategy... ⇲

Poor success rate compared to manual purchases

Fix: 1. If you find the app less effective than manual purchases, consider using it as a supplementary tool rather than your primary method. 2. K... ⇲