fix problems on BI SmartLINK [iphone]

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—— Run into issues on BI SmartLINK? Get help pending when official support gets back to you!

BI SmartLINK
Info:
company: BI Incorporated
: https://bi.com/
: bi.com
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Camera issue

Inconsistent selfie function

Fix: Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and make sure BI SmartLINK is enabled. OR Try... ⇲

Camera function automated

Fix: Check the app settings for any options related to camera automation. Disable any features that may be causing the camera to take photos auto... ⇲

Flash causes reflection issues

Fix: Try adjusting the angle of the camera when taking photos to minimize reflections. You can also experiment with different lighting conditions... ⇲

BI SmartLINK takes multiple photos automatically

Fix: Check the app settings for any options related to photo capture frequency and adjust them accordingly. OR If the issue continues, conside... ⇲

BI SmartLINK fails to recognize face

Fix: Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and make sure BI SmartLINK is enabled. OR Try... ⇲

BI SmartLINK does not work in low light

Fix: Try using the app in better lighting conditions to see if it improves functionality. OR If the app has a manual camera setting, adjust th... ⇲

BI SmartLINK fails to register photos

Fix: Check if the app has permission to access your photos. Go to Settings > Privacy > Photos and ensure BI SmartLINK is enabled. OR If the ap... ⇲
 
UI issue

Poor device design

Fix: Provide feedback within the app regarding the design issues you are facing. This can help the developers understand user concerns for future... ⇲

Scrolling issues in text input

Fix: Try closing and reopening the app to refresh its functionality. If the issue persists, restart your iPhone. OR Check for any updates to t... ⇲

Poor user interface

Fix: Explore the app's settings to see if there are any customization options that can improve your experience. OR Consider providing feedback... ⇲

BI SmartLINK is not user-friendly

Fix: Explore the app's help or tutorial section, if available, to better understand its features and navigation. OR Consider providing feedbac... ⇲
 
Bugs issue

Frequent malfunctions

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for BI SmartLINK, and check for updates. OR If the app... ⇲

Frequent errors and bugs

Fix: Ensure that the app is updated to the latest version. Go to the App Store and check for updates. OR If errors persist, consider uninstall... ⇲

BI SmartLINK is not reliable for check-ins

Fix: Ensure that your internet connection is stable when attempting to check in, as poor connectivity can affect reliability. OR If the app co... ⇲
 
Audio issue

Inadequate alert volume

Fix: Check your iPhone's volume settings. Go to Settings > Sounds & Haptics and adjust the Ringer and Alerts volume to a higher level. OR Ensu... ⇲
 
Notifications issue

Delayed or missed notifications

Fix: Check your internet connection to ensure it is stable, as poor connectivity can lead to delayed notifications. OR Review the app's notifi... ⇲

Notifications not appearing

Fix: Ensure that notifications are enabled for the app. Go to Settings > Notifications > BI SmartLINK and check that 'Allow Notifications' is tur... ⇲
 
Loading issue

Slow loading times

Fix: Clear the app's cache by offloading it. Go to Settings > General > iPhone Storage > find BI SmartLINK > Offload App. This can help improve p... ⇲
 
Login issue

Inability to store login info

Fix: Check if the app has an option to remember your login credentials. If not, consider using a password manager to store your login information... ⇲

Face ID login not functioning

Fix: Ensure that Face ID is enabled for the app. Go to Settings > Face ID & Passcode and check if BI SmartLINK is listed under 'Use Face ID For'.... ⇲

Requires multiple login attempts

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

BI SmartLINK does not support biometric login

Fix: Check if there are any updates available for the app that may introduce biometric login support. OR If biometric login is not supported,... ⇲
 
Network issue

Location services not working

Fix: Check if location services are enabled for the app. Go to Settings > Privacy > Location Services and ensure BI SmartLINK is set to 'While Us... ⇲
 
Crashes issue

BI SmartLINK crashes after update

Fix: Try restarting your iPhone to clear any temporary issues that may have arisen after the update. OR If the app continues to crash, conside... ⇲
 
Permissions issue

Cannot access calendar

Fix: Check if the app has permission to access your calendar. Go to Settings > Privacy > Calendars and ensure BI SmartLINK is enabled. OR If t... ⇲

BI SmartLINK does not allow location permission

Fix: Go to Settings > Privacy > Location Services and ensure that BI SmartLINK is enabled. If it is not, toggle it on. OR If the app still doe... ⇲
 
Updates issue

Inconsistent functionality after updates

Fix: Check for any additional updates that may have been released to fix issues from the previous update. OR If the app is still inconsistent,... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
53.7%

Good experience
38.8%

Neutral
7.6%

~ from our NLP analysis of 529 combined software ratings.

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 Private Data BI SmartLINK collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info